CYDY has very few employees(10 or 15). In order to have any effectiveness everyone has to multitask. Especially NP. He is probably wearing 10 different hats while juggling 5 balls in the air. This has allowed a small company to compete with BG using limited resources. Np may not always dot the i. If we see an error lets keep our composure and offer constructive criticism and remember the context of the situation.