For SaaS companies, gross margins typically range from 60% to more than 80% with the primary COGS being network and delivery costs, as well as services personnel (e.g., maintenance, training, implementation, etc.).

As the customer base matures and the company reaches scale, most SaaS companies should achieve gross margins in the 75%–80% range, depending on the level of professional services required to deploy the solutions.

BTW: VERB is already at 78%


What are the Company’s profit margins at this time and what do you expect them to be as time goes on?

Rory Cutaia:

"Right now they’re in the range of about 78%, and I think over time we’re going to try and do better than that, but I can’t give you any more guidance than that at the moment."

Here's Salesforce:

https://www.macrotrends.net/stocks/charts/CRM...it-margins