Merchants are required to annually renew their PCI compliance certifications, which Includes their Self-Assessment Questionnaire (SAQ), Internal Vulnerability Scan. Paya in the past has partnered with Trustwave to provide discounted solutions for our merchants as a preferred vendor and merchants accessing that portal are no longer able to access their accounts.



Resolution

Paya has transitioned our Merchants to our new preferred partner Aperia Solutions, Inc. (Aperia), All merchant records have been transferred to Aperia's PCI Compliance Program. Please see December and January merchant statements for the official announcement. You can find more information about the transition in the following Knowledgebase article.



Paya Transition from Trustwave to Aperia



You will also be able to find out more information about PCI compliance on the follow article.



What is PCI Compliance?



Aperia’s PCI Compliance suite manages a variety of compliance services for merchants including terminal verification, scanning, merchant education, and online SAQs.



Offerings include:



• Self-Assessment Questionnaire (SAQ) "Wizard" that directs the merchant to the right SAQ. Based on SAQ requirements, easy links to:Internal Vulnerability Scanning, Antivirus and Endpoint protection (fulfills Req. 5), PAN Scanning, Mobile Scanning and Endpoint Lock protection (keylogging prevention powered by Advanced Cyber Security (ACS) *Endpoint Protection is available through Intel Security