On the customization section at Tritium Website link that was posted you can see Cygate is listed as well. My apologies if this has already been pointed out and I am behind.


The New Science of ARM
Fusion represents an opportunity for risk managers and industry executives to design, test and implement new and proven operational best practices designed to facilitate a new expectation of performance and operational accountability.
Workflow bulkheads without agent account ownership
All data elements represent query point of reference for workflows and reports
Create management "marching orders" emphasizing business performance
Continual improvements in dollars collected, balances impacted, roll rates, write off performance and account liquidation
Complete telecommunication suite featuring Free PBX softphone technologies
Complete ACD and IVR functionality
Transactional call recording platform (call result driven)
Redundant SIP trunking
Platform can be used by multiple locations with reliable call routing
Complete reporting, data mining, call result analysis
Multi-functional report generator
Full compliance engine (FDCPA, TCPA, State Laws, GLB, etc.) featuring regression analysis
Paperless work setting featuring Fusion Help directories
Web-based reporting engine for management, supervisors and agents
Client web portal for reporting access
Auto-Responder email report and default notifications
Fusion is encrypted at Desktop and Server level
Platform design for all receivable types
Can be deployed for pre and post charge off efforts
Communicate with 3rd party processor interfaces
System co-branding interface
Multiple account and cosigner logic
Multiple location & Command Center functionality
Cygate™ integration available for secure login / privileged user acc