Completely false, I sell on amazon and can see there is no listing for bemax, a amazon re would not have said that as well, amazon has absolutely zero input into creating your listing other then providing requirements. A rep that a buyer calls also does not have the ability to look into such, often support will agree and say anything on the phone....

Wont know until the listing is live...

Nothing personal just letting you know as I have in-depth experience with amazon.