Don't take this the wrong way Wilma6311 but I love you. Great response, they are a public company now so we have the need to know and voice our opinions and ideas on potential problems. Maybe IR needs to look up the word "shareholder".

What is a 'Shareholder'

Any person, company or other institution that owns at least one share of a company’s stock. Shareholders are a company's owners . They have the potential to profit if the company does well, but that comes with the potential to lose if the company does poorly. A shareholder may also be referred to as a "stockholder".

References

http://www.investopedia.com/terms/s/shareholder.asp