Picon..in my career it's only been the Private sector patients that have punched me in the stomach and calling me the "C" word. Usually related to ETOH or narcotics.....nothing like a nice 18 gauge filled with geodon to drop a 300 pounder. I too have taken " self defense " classes through hospitals we had to train with security and the dogs...many facilities are considering arming the security folks.. go figure . Healthcare security now wear flack jackets, batons and many many security dogs. the psyc crowd should never be underestimated..Oddly enough prisoners ( fed, state, local, boarder patrol etc)and vets are THE most polite and a pleasure to take care of. Society have lost there manners, I blame the parents .