Big numbers coming in from everywhere...........lol

Carriers are mitigating “cell-phone bill shock”—and keeping customers
Valerie Coffey, Online Industry Editor          

The overages most people have accrued for going over their minutes or texting too much pale in comparison to the amount seen by Yahaya Wahad in Mayalsia. When he opened his recently deceased father’s cell phone bill (an account that had paid in full and closed), the charges were a world record $218 trillion. The notice stated he had ten days to pay up or face legal action! Telekom Malaysia admitted a billing error and settled the matter. (Read more about massive cell-phone and data charges here ).

These are just the kind of mistakes that convergent billing providers want to prevent. Wireless carriers are starting to get a handle on how to manage out-of-sight overages or billing errors that cause “cell-phone bill shock.” … Read More