Analysts Forecast Continued Growth in VoIP Services Market

Analysts from Infonetics Research recently amended their previous voice over internet protocol

(VoIP) market forecast to account for additional growth that may bring global revenues to $76.1

billion in 2015.

Following strong performances from market competitors throughout 2010, Infonetics analysts

reported that VoIP services revenues reached $49.8 billion last year. In March, the market

research firm released a forecast suggesting that the revenues could swell to $74.5 billion in

2015. However, Infonetics recently amended its earlier prediction to factor in the potential for

stronger growth.

"We've increased our short- and long-term forecasts for the voice over IP services market, as

adoption in the residential, [small office/home office], and business segments continues

unabated," said Infonetics spokeswoman Diane Myers. "The residential segment continues to

make up the majority of VoIP services revenue, but the real growth is in the business segment,

particularly hosted VoIP and unified communications (UC) services."

The researchers predicted that the number of seats for hosted business VoIP and UC services will double between 2011 and 2015, ultimately driving the market value past $76 billion.