I have told this many times before. I have worked with older adults for many years. I have worked in retirement communities for 10 plus years. I love older people. I don't care what your age is, or if you are an offensive lineman on an NFL team, I don't tolerate bullies. 80 year old's can be bullies and I will give her exactly what she doles out. Don't respect others and you will get no respect from me irrespective of your age.... hiding behind her age does nothing for me.