Paul Sterling Takes Charge as COO to Enhance Portico Benefits

Leadership Change at Portico Benefit Services
In an exciting new chapter for Portico Benefit Services, the organization has announced the appointment of Paul Sterling to the role of Chief Operating Officer. This strategic decision signifies a robust commitment to enhancing their operational framework and advancing the support they provide to faith-based organizations.
Bringing Extensive Experience to the Table
Sterling enters this role with over two decades of comprehensive experience in health care leadership. His extensive background covers various domains including strategy, finance, and product innovation. Such a wealth of experience positions him perfectly to anticipate and meet the evolving needs of members.
Balancing Complexity with Innovation
The landscape of health care and benefits management is becoming increasingly intricate. In light of this, Portico's President and CEO, Chris Johnson, highlighted the importance of operational excellence and an innovative mindset in today’s environment. Johnson stated, “Paul brings the operational excellence, innovative mindset, and member-focused approach that's essential for evolving our business capabilities.”
Previous Accomplishments that Highlight His Capability
Before joining Portico, Sterling was the Chief Operating Officer for the Employer Health Innovation Roundtable (EHIR), where he was instrumental in enhancing business operations. His career has included significant roles at prominent companies such as UnitedHealthcare, Optum, and AccentCare. These positions have equipped him with a profound understanding of the complex health care systems and member-centric solutions.
A Vision for the Future
Sterling expressed enthusiasm about his new role, noting, “Portico's unique position at the intersection of faith and benefits creates extraordinary opportunities to make a lasting impact.” He aims to explore new paths of innovation that will increase the value Portico delivers.
Growing Member Base and Services
As Portico expands its reach, it now serves a community of over 52,000 plan members affiliated with approximately 5,100 congregations and employers. This growth is a testament to the effectiveness of Portico's services in the competitive landscape of health benefits.
About Portico Benefit Services
Portico Benefit Services is dedicated to supporting those who serve faith-based organizations through comprehensive retirement, health, life, disability, and wellness benefits. The organization operates as a ministry of the Evangelical Lutheran Church in America (ELCA) and manages an impressive portfolio exceeding $8.7 billion in assets. Through these efforts, Portico aims to enhance the total well-being of its members and continue its long tradition of service.
Frequently Asked Questions
Who is Paul Sterling?
Paul Sterling is the newly appointed Chief Operating Officer of Portico Benefit Services, bringing extensive health care leadership experience.
What is Portico Benefit Services?
Portico Benefit Services is the benefits ministry of the Evangelical Lutheran Church in America, offering various benefits to its members.
What are Paul Sterling's previous roles?
Sterling has previously served as COO for EHIR and held senior leadership positions at UnitedHealthcare, Optum, and AccentCare.
How many members does Portico serve?
Portico currently serves over 52,000 plan members and 5,100 congregations and employers nationwide.
What benefits does Portico offer?
Portico offers retirement, health, life, disability, and wellness benefits designed to enhance the well-being of those in faith-based roles.
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