Navigating Complexity: Strategies for Effective Transformation

CGI's Strategic Realignment in Transformation
CGI (TSX: GIB.A) (NYSE: GIB) is taking significant steps to enhance its transformation strategies in response to the evolving complexities of the business landscape. As one of the world's leading independent IT and business consulting services firms, CGI is uniquely positioned to offer insights into the drivers shaping modern businesses. Recent findings from CGI's global research reveal a number of crucial factors influencing digital transformation efforts across various sectors.
Key Findings from Global Research
CGI's latest research, based on extensive discussions with over 1,800 business and technology executives, uncovers three primary insights that are driving strategies at both commercial and governmental levels. First, the evolution of value chains across industries is accelerating, with many executives acknowledging that digitization is fundamentally reshaping their business models. Executive confidence in this transformation is reflected in the substantial increase in awareness regarding the necessity of agile operating models to keep pace with rapid digital advancements.
Challenges in Achieving Return on Investment
The second crucial insight highlights the constraints that prevent organizations from realizing tangible returns on their investments. Macroeconomic and geopolitical uncertainties compel enterprises to reduce costs while pushing for accelerated digital change. However, it’s noteworthy that only 28% of executives consider their organizations sufficiently agile. Many are hindered by legacy systems, with nearly 70% pointing to difficulties in recruiting and retaining essential IT talent. In response, over two-thirds of executives plan to sustain or even boost their capital expenditures in the coming year, indicating a commitment to investing more than $200 million in new IT initiatives over the next three years.
Embracing New Approaches to Digital Transformation
The third insight shows a growing openness among executives to explore novel digital transformation methods. With operational efficiency and modernization being prioritized, there is a noticeable surge in interest toward adopting managed services models, application modernization, and cloud technologies. In particular, the implementation of AI has been recognized as a pivotal factor in driving efficiency and fostering innovation. Currently, 35% of organizations are utilizing traditional AI, while 26% are exploring generative AI.
CGI's Role as a Trusted Partner
According to François Boulanger, President and CEO of CGI, companies are ambitious in pursuing digital transformation goals while managing complexity and adapting to workforce dynamics. Organizations increasingly seek out enterprise-level partners that provide deep industry insights alongside technical expertise. CGI’s capabilities allow businesses to bridge the gap between strategy and execution, particularly in managed services and AI integration. The company supports tailored transformation modalities that cater to specific organizational needs.
A Focus on Responsible AI Integration
The drive for AI adoption is intensifying across industries. As companies shift focus from merely exploring AI to actively implementing it, CGI is committed to guiding its clients through intelligent, ethical, and human-centric transformations. Their approach emphasizes the seamless incorporation of responsible AI into business operations, thus enabling smarter, data-driven decisions.
About CGI
Founded in 1976, CGI stands out as one of the largest independent consulting firms globally, with a workforce of 94,000 professionals. CGI offers a comprehensive range of services from strategic IT consulting to managed IT services, designed to help clients digitally transform and achieve significant results. Their local relationship model, supplemented by a robust global delivery network, enhances their ability to provide tailored solutions. In fiscal 2024, CGI reported revenue of CA$14.68 billion, reinforcing its position in the market with stock listings on both the TSX (GIB.A) and the NYSE (GIB).
Frequently Asked Questions
What are the main insights from CGI's recent research?
CGI's research highlights accelerating value chain evolution, challenges in achieving ROI, and a growing openness to new digital transformation approaches.
Why are many organizations struggling with digital transformation?
Factors include legacy systems, a shortage of IT talent, and a lack of agility in operating models.
How is CGI assisting clients with digital transformation?
CGI provides tailored transformation strategies that leverage managed services and AI integration to close the strategy-to-execution gap.
What role does AI play in digital transformation according to CGI?
AI is seen as a key lever for enhancing efficiency and innovation, with a growing number of organizations implementing it as part of their transformation journey.
Can CGI's services be beneficial for organizations of all sizes?
Yes, CGI's end-to-end capabilities cater to a diverse range of businesses, helping them navigate their unique digital transformation challenges.
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