M&T Bank Applauded for Outstanding Service to Small Businesses
M&T Bank Celebrates Recognition from Coalition Greenwich
In a commendable achievement, M&T Bank (NYSE: MTB) has been honored by Crisil Coalition Greenwich for its unwavering dedication to supporting small-business and middle-market customers. This recognition underscores the bank's commitment to fostering strong relationships with employers in the community, as indicated by a recent comprehensive study.
Understanding the Coalition Greenwich Award Criteria
The Coalition Greenwich Award for Best Bank is awarded based on meticulous research scores that assess the service quality and product offerings of financial institutions. M&T Bank has earned the following accolades for 2025, reflecting its excellence in both small business and middle-market banking sectors:
Small Business Banking Awards
- Best Bank for Satisfaction with Relationship Manager for Small Business Banking
- Best Bank for Valuing Long-Term Relationships in Small Business Banking
- Best Bank for Customer Service in Small Business Banking
- Best Bank for Satisfaction with Cash Management Sales Specialist in Small Business Banking
- Best Bank for Ease of Making Payments for Small Business Banking
- Best Bank for Ease of Doing Business in Small Business Banking
- Best Bank for Product Capabilities in Cash Management for Small Business Banking
- Best Bank for Trust in Small Business Banking
Middle Market Banking Awards
- Best Bank for Valuing Long-Term Relationships in Middle Market Banking
- Best Bank for Satisfaction with Relationship Manager in Middle Market Banking
- Best Bank for Trust in Middle Market Banking
M&T Bank's Proven Track Record
Since 2011, M&T Bank has accumulated an impressive total of 179 Coalition Greenwich Awards, which highlights the institution's reputation for delivering exceptional customer service to small-business and middle-market clients across its geographic footprint. Crisil Coalition Greenwich continually provides the financial services industry with critical benchmarks, analytics, and insights.
Commitment to Community Banking
Reflecting on this accolade, Eric Feldstein, M&T's head of Business Banking, remarked, "Our foundation is rooted in community banking, and empowering the aspirations of our customers is central to our mission. This recognition holds special significance as it emphasizes our achievements in supporting small and mid-size business owners as they strive for growth in their communities."
About M&T Bank Corporation
M&T Bank Corporation, operating from its headquarters in Buffalo, New York, provides a range of banking products and services. It features an extensive branch and ATM network that spans from Maine to Virginia and Washington, D.C. Additionally, M&T offers trust-related services through Wilmington Trust-affiliated companies both in select U.S. markets and internationally. For further information on M&T Bank's offerings, please visit www.mtb.com.
As an equal housing lender, M&T Bank holds an NMLS# of 381076 and is a member of the FDIC, ensuring all rights are reserved.
Media Contact
For media inquiries, please reach out to Frank Lentini at (929) 651-0447.
Frequently Asked Questions
What awards did M&T Bank receive for small business banking?
M&T Bank received multiple awards including Best Bank for Customer Service and Best Bank for Satisfaction with Relationship Managers for Small Business Banking.
How many Coalition Greenwich Awards has M&T Bank earned?
Since 2011, M&T Bank has earned a total of 179 Coalition Greenwich Awards.
What is the significance of the Coalition Greenwich Awards?
These awards recognize excellence in service quality and product offerings in the banking sector, highlighting outstanding performance in serving customers.
Who is Eric Feldstein?
Eric Feldstein is M&T's head of Business Banking, emphasizing the bank's community-focused mission and customer empowerment.
How can customers learn more about M&T Bank's services?
Customers can gain insights into M&T Bank's offerings by visiting their official website at www.mtb.com.
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