MCS Achieves Record Growth and Major Expansions in Services

MCS Achieves Significant Growth and Expansions

MCS, recognized as a national leader in property services since 1986, has recently revealed impressive growth figures and critical milestones, confirming its position in the market. In 2024, overall revenue soared, particularly in Commercial and Residential Services, reflecting a remarkable increase of over 30%. The establishment of a new Government Services division signifies a strategic move to broaden MCS's service offering. Despite lower foreclosure rates, the Mortgage Services segment saw an upward trend, greatly supported by the acquisition of Five Brothers and internal initiatives aimed at enhancing service performance.

Key Business Highlights for 2024

Under the leadership of CEO Craig Torrance, MCS achieved numerous milestones this year. Torrance expressed pride in the company's journey: "We surpassed last year's performance in every business line, propelled by strategic acquisitions and a commitment to client service. Our aim remains to be the premier national property services provider for diverse property types." Below are some of the standout achievements that marked MCS's progress this year.

Expansion in Commercial Services

For the segment known as Chain Store Maintenance, MCS had a stellar year. The company successfully won multiple Requests for Proposals (RFPs) from well-known retailers, illustrating a strong market position. With over 97,000 client work orders completed this year, marking an impressive 50% increase compared to the previous year, the growth in revenue for the Commercial Services division approached a remarkable 70% year-over-year. Efforts to modernize technology platforms were also evident, enhancing integration and service quality.

Growth in Residential Services

MCS consolidated strong relationships, working with 85% of the leading 30 owner/operators of single-family residences. In 2024, the company completed over 170 renovation projects nationwide and significantly boosted its restoration project volume, collaborating with remediation teams on damaged properties. This sector also experienced noteworthy financial enhancement, with revenue more than doubling since last year.

Progress in Mortgage Services

Acquiring Five Brothers, a renowned player in the reverse mortgage sector, made a substantial impact on MCS's offerings. The company extended its largest client's contract through 2032 and renewed three others, demonstrating confidence in MCS's service quality. Additionally, MCS introduced self-performing property preservation services in key markets, heightening its operational capabilities.

New Ventures in Government Services

The introduction of a Government Services division represents MCS's commitment to leveraging core competencies in maintaining Federal facilities. The division secured its initial federal contract and is actively exploring further opportunities in this sector. MCS's recognition as an awardee for the One Acquisition Solution for Integrated Services Plus program by the U.S. General Services Administration solidifies its standing as a trusted provider for federal property management needs.

Additional Accomplishments and Community Impact

This year also marked several notable achievements for MCS, including a successful refinancing effort that raised $112 million, facilitating mergers and acquisition funding and improving capital access. The expansion of self-performing capabilities into 32 markets nationwide allows for more tailored client services, including licensed HVAC services across five states. Moreover, MCS enhanced its national partner network by adding over 1,800 service providers, assisting in the efficient delivery of services across the country.

In a display of commitment to community involvement, nearly 150 MCS employees contributed their time through various local charity initiatives this past summer. MCS also appointed finance veteran Charlie Plummer as Chief Financial Officer, further strengthening its leadership team. Recognition has also come to CEO Craig Torrance, honored as SFR CEO of the Year at the IMN’s annual SFR Industry Awards.

"MCS has achieved remarkable growth and success this year across various fronts, and we are enthusiastic about our plans for continued expansion and increased market share," said Torrance. "With a dedicated team and proven capabilities, we are well positioned for another strong year ahead in 2025."

About MCS

MCS proudly serves as an award-winning property service provider, with a focus on the Commercial, Residential, and Government sectors, as well as the Property Preservation industry. For nearly four decades, the company has prioritized responsive service and industry-leading standards. MCS is trusted by prominent mortgage servicers, real estate owners, and government agencies to provide a range of property-related services. Discover how MCS is enhancing community living standards at MCS360.com.

Media Contact

Great Ink Communications
212.741.2977

Frequently Asked Questions

What recent milestones has MCS achieved?

MCS has noted significant revenue growth and launched a new Government Services division, broadening its service scope.

How much did MCS's revenue grow in 2024?

The company reported an overall revenue increase of over 30% compared to the previous year.

What are MCS's main service areas?

MCS focuses on Commercial, Residential, and Government property services, including property preservation and renovations.

Who is the CEO of MCS?

Craig Torrance serves as the CEO of MCS and has played a pivotal role in its growth and strategy.

What community contributions has MCS made recently?

Nearly 150 employees volunteered for community service activities, aiding various local charities.

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