Lockton Welcomes Lisa Hawker as COO of People Solutions

Lockton's Strategic Appointment of a New COO
Lockton, a leader in the insurance brokerage industry, has made a significant move by appointing Lisa Hawker as the Chief Operating Officer for its People Solutions division. This strategic decision is aimed at fostering continued growth and enhancing Lockton’s operational capabilities within this essential business segment.
Introducing Lisa Hawker to Lockton's Leadership
With close to three decades of leadership experience in the insurance sector, Lisa Hawker brings a wealth of knowledge to this role. She is set to join Lockton's ranks, starting in July. Her past experiences have equipped her with the skills necessary to drive impactful change and improvement within the People Solutions division.
Proven Track Record in the Insurance Industry
Before her new role at Lockton, Hawker spent 20 successful years at Hylant, where she excelled as the Chief Growth Officer. She previously held the position of President of Employee Benefits Operations at Hylant for nearly 15 years. In this capacity, she led a national team focused on employee benefits, driving innovation and establishing various specialty practices to cater to a diverse range of client needs. Additionally, her experience at Marsh allowed her to hone her skills in sales and various leadership roles.
Leadership Endorsements
Tim Ryan, Lockton's U.S. President, expressed his enthusiasm about Hawker's appointment. In his words, "Lisa is a highly experienced and collaborative leader who has proven skills in cultivating a strong company culture. She's an innovative, forward-thinking leader with a deep understanding of the industry, and I am excited for all the ways her expertise will benefit our entire U.S. organization." This endorsement underlines her significant standing within the industry.
Community Involvement and Philanthropy
Beyond her impressive professional credentials, Hawker is deeply committed to community engagement and philanthropy. She has taken on prominent roles such as the chair of the Council of Insurance Agents and Brokers' Council of Employee Benefits Executives and is a board member of the Worldwide Broker Network. Her involvement extends to local initiatives, including chairing the 2025 Toledo American Heart Association's Go Red for Women event and serving as board chair for the YMCA/JCC of Greater Toledo. This illustrates her dedication not just to business success but also to making a positive impact in the community.
Personal Reflections on Joining Lockton
Reflecting on her new role, Hawker stated, "I'm honored to join Lockton at such a pivotal time of growth and transformation. Lockton's reputation as a client-centric and people-first business resonates deeply with me. I am excited to collaborate with talented teams as we continue to evolve and elevate our People Solutions business." These sentiments highlight her alignment with the company’s core values and commitment to driving positive change.
Looking Ahead with Strong Leadership
Lisa Hawker will establish her operations in Kansas City and report directly to Tim Ryan. Her arrival signals not just a shift in leadership but also a renewed focus on enhancing service delivery and operational effectiveness within the People Solutions segment.
About Lockton
Lockton sets itself apart from competitors through its independence. This unique position allows its 13,100+ associates across more than 155 countries to concentrate entirely on clients' risk and insurance needs. With a global reach and deep expertise in the industry, Lockton is exceptionally equipped to deliver remarkable results for its clients. For more detailed information, visit www.lockton.com.
Frequently Asked Questions
Who is Lisa Hawker?
Lisa Hawker is the newly appointed Chief Operating Officer for Lockton's People Solutions division, with extensive experience in the insurance industry.
What was Lisa's previous role before joining Lockton?
Prior to Lockton, Lisa Hawker served as Chief Growth Officer at Hylant, where she also held significant leadership roles in employee benefits operations.
Why is Lockton's appointment of Hawker significant?
The appointment is expected to strengthen Lockton’s People Solutions business and drive further growth, leveraging Hawker's extensive industry knowledge.
What community roles does Lisa Hawker hold?
Hawker is actively involved in community leadership roles, including chairing significant events for charitable organizations and serving on boards related to health and well-being.
How does Lockton’s independence benefit its clients?
Lockton's independence allows it to focus exclusively on clients' needs without external pressures, enhancing service delivery and personalized solutions.
About The Author
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