Karen Hanlon Takes the Helm as President of Highmark Health

Highmark Health Welcomes New Leadership Under Karen Hanlon
In an exciting development, Highmark Health has announced the appointment of Karen Hanlon as its new president. This change is effective immediately, and Hanlon continues to serve as the chief operating officer, maintaining her strong collaboration with David Holmberg, who persists in his roles as chief executive officer and board chair.
The Journey to Leadership
Highmark Health recognizes the exceptional leadership qualities of Hanlon, who brings invaluable experience and a profound understanding of healthcare operations. David Holmberg commended her for showcasing superior leadership through her roles, emphasizing her skillful oversight and strategic vision, which have been crucial for the organization’s success. As the healthcare landscape evolves, the leadership of individuals like Hanlon is pivotal in navigating challenges and enhancing health experiences for all.
Hanlon's Responsibilities
As president, Hanlon's responsibilities encompass overseeing the daily operations of Highmark Health, including its subsidiaries such as Highmark Inc., enGen, and the Allegheny Health Network. The Living Health Strategy, designed to improve healthcare services while addressing ongoing industry challenges, falls within her purview, emphasizing Highmark's commitment to innovation and cost-effective healthcare solutions.
A Strong Foundation in Finance
Hanlon’s career began with a robust foundation in public accounting at KPMG Peat Marwick prior to her tenure at Highmark Inc., where she joined in 1997. Over the years, she ascended through various financial roles, culminating in her appointment as chief financial officer in 2014 and later as chief operating officer in 2018.
Significant Achievements and Impact
During her tenure as both CFO and COO, Hanlon played a crucial role in doubling Highmark Health’s revenue, projecting growth from $17 billion in 2014 to $33 billion by the end of 2025. Some of her notable milestones include overseeing the transition of Gateway Health into Highmark Wholecare, integrating Health Now into Highmark, and facilitating collaborations with tech giants to enhance digital customer experiences.
Recognitions and Community Involvement
Hanlon’s contributions to the healthcare industry have not gone unnoticed. She was recently named one of Modern Healthcare's 2024 Top Women Leaders in Healthcare. Furthermore, her influence extends beyond her professional accomplishments, as she is actively involved in various community organizations. She serves on the board for Federated Hermes, Inc., and the Allegheny Conference on Community Development, showcasing her commitment to local initiatives.
Engagement in Broader Community Initiatives
In addition to her roles, Hanlon participates in community service as a distribution committee member for the McCune Foundation and previously held board positions at Big Brothers Big Sisters of Greater Pittsburgh and Leadership Pittsburgh, reflecting her dedication to fostering growth and development within the community.
About Highmark Health
Highmark Health is a comprehensive system based in Pittsburgh, employing over 44,000 individuals who are dedicated to serving millions across the nation. As the parent company of Highmark Inc., Allegheny Health Network, and enGen, it plays a vital role in delivering health insurance and related products to 7.1 million members. The organization is known for its integrated delivery model, which encompasses numerous healthcare facilities, various health services, a research institute, and innovative technology solutions to optimize operations. To learn more, visit www.highmarkhealth.org.
Frequently Asked Questions
Who is Karen Hanlon?
Karen Hanlon is the new president of Highmark Health and has also held the position of chief operating officer.
What are Hanlon's key responsibilities at Highmark Health?
She oversees operations for Highmark Health, Highmark Inc., enGen, and the Allegheny Health Network, focusing on innovative healthcare solutions.
What prior positions has Hanlon held?
Before becoming president, Hanlon served as chief financial officer and chief operating officer for Highmark Health.
What impact has she made on Highmark Health’s growth?
Hanlon contributed to the organization's revenue growth from $17 billion in 2014 to a projected $33 billion in 2025, through various strategic initiatives.
How is Hanlon involved in community initiatives?
Hanlon is actively serving on multiple boards and committees, demonstrating her commitment to supporting community growth and development.
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