Join NAHQ for Transformative Virtual Learning on Quality

NAHQ's Exciting Virtual Learning Series Ahead
Daily sessions and poster presentations spotlight the impact of healthcare Quality professionals and fuel the future of Quality as a business strategy
The National Association for Healthcare Quality (NAHQ) will soon celebrate Healthcare Quality Week (HQW) with a complimentary virtual learning series from October 20–24. This annual gathering shines a spotlight on the invaluable contributions made by healthcare Quality professionals, while also offering vital education, tools, and inspiration to enhance Quality & Safety in various healthcare settings.
Stephanie Mercado, CAE, CPHQ, Chief Executive Officer at NAHQ, expressed enthusiasm for this year's event: "Healthcare Quality Week is not only a celebration of the achievements of Quality professionals but also a glimpse into the promising future we are collaboratively shaping. Quality transcends mere compliance—it's a potent business strategy. The carefully curated sessions are designed to empower participants to convert Quality into tangible outcomes that result in improved care and business performance."
During this enlightening week, daily sessions will provide continuing education credits (CPHQ CE) and feature thought leaders who will address pivotal topics in healthcare Quality, effective leadership, and innovative practices:
Highlights of the Educational Sessions
- From Mess to Success: Elevating Quality to Achieve Healthcare Excellence – presented by Stephanie Mercado, NAHQ
- Navigating the Next Era: Industry Leadership in a Changing Healthcare Landscape – Jonathan Perlin, Joint Commission; Stephanie Mercado, NAHQ
- Navigating Mega Issues & Emerging Trends – Paul Keckley, The Keckley Report
- High-Reliability Abstraction – Stephanie Iorio, American Data Network
- Elevating Quality Leadership – Rebecca Kapphahn, Furst Group; Amy Mills, NuBrick Partners
- CMS Priorities & Implications for Quality & Safety – Dora Hughes, CMS; Stephanie Mercado, NAHQ
- The Next Frontier in Patient Experience – Elizabeth Paskas, Hackensack Meridian Health
Mercado noted, "Healthcare Quality Week is about learning and inspiration, as well as fostering a sense of community. We warmly invite all professionals—whether you're a seasoned expert or just starting your journey in Quality—to join us, broaden your horizons, and bring new ideas to your organizations."
Registration for the Healthcare Quality Week sessions is now open at nahq.org/hqw, and it's completely free!
About NAHQ
The National Association for Healthcare Quality (NAHQ) stands at the forefront of enhancing quality & safety across the healthcare spectrum. NAHQ sets industry standards through expertly crafted educational programs and the only accredited certification in healthcare quality, the Certified Professional in Healthcare Quality® (CPHQ). We are dedicated to empowering individuals and organizations through evidence-based resources and innovative strategies that promote excellence in healthcare Quality.
Furthermore, NAHQ serves as a robust membership community and an essential partner to over 150 organizations focused on building quality infrastructures, workforce planning, and nurturing professional development and quality-focused cultures. To discover more, please visit NAHQ.org.
Contact Information
Media Contact:
Evelyn Warren
Director, Public Relations & Communications
704.488.7690
Frequently Asked Questions
1. What is Healthcare Quality Week?
Healthcare Quality Week is an annual celebration recognizing the vital contributions of healthcare Quality professionals.
2. What kind of sessions are offered during Healthcare Quality Week?
Sessions include topics on healthcare quality, leadership, and innovation, featuring experts in the field.
3. How can I register for the events?
Registration is free and can be completed online at nahq.org/hqw.
4. Is continuing education credit available?
Yes, each session provides continuing education credits (CPHQ CE) for participants.
5. Who should attend Healthcare Quality Week?
Healthcare professionals at all levels are encouraged to attend, whether they are seasoned experts or newcomers to the field.
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