INSIGHT INTO ING'S STRATEGY THROUGH THE ANNUAL REPORT 2024

ING's Annual Report for 2024 Highlights Key Strategies
ING has published its highly anticipated 2024 Annual Report, providing an extensive look into its strategic initiatives and business performance over the past year. The report focuses on two critical priorities: enhancing customer experiences and embedding sustainability into all operational aspects.
Achievements in 2024: A Year of Resilience
Throughout 2024, ING experienced a robust year across the board, achieving targets and reinforcing its promise of delivering exceptional services. According to Chairman Karl Guha and CEO Steven van Rijswijk, this success was driven by the unwavering dedication of over 60,000 employees spread across 36 countries, who consistently strive to meet customer needs and expectations.
In their message to shareholders, the leaders emphasized the importance of collaboration and teamwork, which have been pivotal in navigating both current and emerging challenges in the financial landscape. They expressed confidence in ING's ability to sustain its performance amidst evolving market dynamics.
Contents of the Annual Report
The 2024 Annual Report includes a detailed Executive Board report, along with consolidated and parent company financial statements. One notable aspect is the sustainability statement, which complies with the European Sustainability Reporting Standards (ESRS) as mandated by the Corporate Sustainability Reporting Directive (CSRD).
Accessing the Annual Report
Stakeholders can easily access the comprehensive 2024 Annual Report on the official ING website. Accompanying documents available for download include the 2024 ING Bank Annual Report and the Pillar III Report.
The Commitment to Sustainability
Sustainability is a core principle at ING. The organization rigorously evaluates its policies and actions every year through independent research and ratings. Recently, ING received an 'AA' ESG rating from MSCI for the fifth consecutive year, highlighting its strong commitment to environmental, social, and governance standards. This positive rating underscores ING's proactive approach to managing ESG risks.
ING's Global Presence and Financial Stability
As a prominent global financial institution with a solid European foundation, ING Bank strives to empower individuals in both personal and business endeavors. The bank's extensive employee base works diligently to provide both retail and wholesale banking services worldwide, catering to diverse customer needs.
Shares and Market Listing
ING Group shares are traded on multiple exchanges, including Amsterdam, Brussels, and the New York Stock Exchange under the ticker symbol ING (NASDAQ: ING). This broad market presence reflects ING’s commitment to transparency and corporate governance.
Monitoring Progress Towards a Low-Carbon Economy
ING acknowledges the crucial need for society to transition towards a low-carbon economy. The bank is actively financing sustainable initiatives while also recognizing that a significant portion of its funding still supports non-sustainable projects. The focus on sustainability is integral to ING's future directions, emphasizing responsible investment in alignment with global sustainability goals.
Frequently Asked Questions
What does the 2024 Annual Report include?
The report outlines ING's strategic priorities, financial performance, and sustainability initiatives, providing a comprehensive view of its yearly achievements.
How does ING approach sustainability?
ING integrates sustainability into its core operations, continually assessing its impact and aligning with global sustainability standards.
Where can I find the Annual Report?
The Annual Report can be downloaded from ING's official website, along with other relevant financial documents.
What is ING's ESG rating?
ING received an 'AA' rating from MSCI, illustrating strong management in environmental, social, and governance practices for five continuous years.
How many employees does ING have globally?
ING employs over 60,000 individuals across 36 countries, contributing to its diverse services in retail and wholesale banking.
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