Innovative Wireless Solutions Enhance Patient Experience at MSKCC

Enhancing Connectivity at Memorial Sloan Kettering Cancer Center
Communication Technology Services (CTS), known for its innovative solutions in campus connectivity, has recently embarked on a significant project at a leading cancer research facility. The focus is on improving the overall connectivity experience at Memorial Sloan Kettering Cancer Center (MSKCC) by installing a state-of-the-art Distributed Antenna System (DAS). This initiative aims to cater to the needs of both patients and staff by providing reliable cellular coverage across the hospital campus.
Improved Patient Care Through Enhanced Connectivity
The implementation of the new DAS is a testament to MSKCC's unwavering commitment to excellence in patient care. With this advanced system in place, medical professionals can access vital patient records and telemedicine services effortlessly, ensuring much quicker and more accurate healthcare delivery. Patients will be able to receive the best care while enjoying seamless communication capabilities.
Benefits for Healthcare Professionals
Healthcare staff at MSKCC will experience a substantial upgrade in their ability to communicate effectively. The stronger signals generated by the DAS will allow doctors and nurses to coordinate more efficiently, particularly in high-pressure environments where quick response times are essential. This operational enhancement promises to yield benefits in patient outcomes and overall satisfaction.
Convenience for Visitors and Families
A hospital visit can be stressful, but the new DAS significantly enhances the experience for family members and visitors. Patients' loved ones will have the ability to stay connected with friends and family through social media or work remotely without facing connectivity issues. Improving the visitor experience is a priority for MSKCC, and this technology is a major step in that direction.
Streamlining Hospital Operations
Operational efficiency is another crucial aspect addressed by the new DAS. The system supports various wireless applications that contribute to the hospital’s various operations. From mobile health devices to electronic health record systems, the DAS is designed to minimize downtime and support the smooth workflow necessary for providing high-quality patient care.
A Commitment to Cutting-Edge Technology and Support
Thomas Cotter, MSKCC's Associate Director of Wireless Infrastructure, expressed enthusiasm about the project, highlighting the positive impact on both staff and patients. Clinical staff have reported significantly improved cell service, expressing their delight at consistently seeing strong signals on their devices. This feedback underscores the success of the DAS installation in enhancing the experience of everyone in the facility.
Brian Higgins, Director of Sales at CTS, added that the new system not only enhances 5G coverage but also optimizes the overall in-building wireless experience. Patients and guests can look forward to reliable internet connectivity, enabling them to enjoy entertainment amid the hospital environment.
Executing with Minimal Disruption
The collaboration between CTS and MSKCC focuses on ensuring minimal disruption to hospital activities during the DAS installation. The goals set for the project were met promptly, allowing hospital staff to continue their essential work without interference. Moreover, CTS is committed to maintaining and monitoring this system as well as others installed across the campus.
About Communication Technology Services
CTS (Communication Technology Services) specializes in providing sophisticated connectivity solutions tailored for enterprises and mobile network operators. The company’s highly skilled team is dedicated to resolving complex networking challenges while delivering exceptional service. CTS excels in designing, building, and managing connectivity projects that are critical for their clients' operational success.
Frequently Asked Questions
What is the main purpose of the new DAS at MSKCC?
The new DAS aims to improve cellular coverage for patients, visitors, and healthcare staff, enhancing overall communication and patient experience.
How does the DAS benefit patients and visitors?
The DAS allows patients and visitors to stay connected with their loved ones while providing reliable access to entertainment and work-related tasks.
Who is behind the installation of the DAS at MSKCC?
The DAS was installed by Communication Technology Services (CTS), a leader in providing wireless infrastructure solutions.
What are some key features of the DAS?
The DAS supports 5G service and enhances communication capabilities for medical staff during critical care situations.
How does CTS ensure minimal disruption during installation?
CTS has focused on executing the DAS installation carefully to limit interference with hospital operations, allowing staff to continue their work smoothly.
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