Innovative Care Solutions for NRI Families with Seniors

Innovative Solutions for NRI Families

In today's fast-paced world, many Non-Resident Indians (NRIs) face unique challenges when caring for their elderly parents back home. Recognizing this need, Policybazaar has launched an essential initiative, the NRI Care Program, in collaboration with various insurer partners. This program promises not only to alleviate worries but also to enhance the quality of care for senior citizens.

Benefits of the NRI Care Program

The NRI Care Program is designed to encapsulate everything NRIs require for their elder family members. Statistics reveal that a significant portion of NRIs, around 40-60%, are from the Gulf region, with others primarily from North America. These NRIs often prioritize ensuring their elderly relatives' well-being, reflecting the growing need for such comprehensive support systems.

Emergency and Concierge Support

One of the standout features of this program is its 24/7 emergency helpline dedicated to NRIs. This service ensures that immediate assistance is available during critical times, a reassurance that families can depend on. Additionally, concierge services are provided to handle essential documentation or formalities, allowing families to focus on caring for their loved ones.

Healthcare Management

Another crucial aspect of the NRI Care Program is its healthcare management services. NRIs can access doctors easily via a dedicated line, ensuring that tailored medical consultations are available right when they are needed. The program also covers ambulance services and provides guidance on choosing the best hospitals. More importantly, it facilitates psychological counseling and physiotherapy sessions, addressing not just physical but emotional well-being too.

Engagement and Wellness Activities

Equally vital to the NRI Care Program is its emphasis on social engagement and wellness activities for seniors. The program encourages elderly individuals to participate in various engaging activities that keep them active and socially connected. This focus on mental health and community is essential to prevent feelings of isolation among seniors.

Streamlined Claims Support

Besides the offerings mentioned, Policybazaar has introduced an innovative on-ground claims support service. This unique function promises to assist with claims within just 30 minutes during emergencies, a significant improvement compared to traditional claim processing durations. Such swift assistance is invaluable for elderly citizens and their families, providing an added layer of support when they need it most.

A Commitment to Compassionate Care

The goal of the NRI Care Program is to provide a comprehensive and worry-free experience for NRIs. Sarbvir Singh, Joint Group CEO of PB Fintech, highlights the program’s intent to offer professional care infused with deep empathy. This approach aims to provide a holistic framework that merges healthcare with emotional and social engagement.

Siddharth Singhal, Head of Health Insurance at Policybazaar.com, emphasizes that the NRI Care Program is crafted with an understanding of the dual challenges NRIs face—balancing hectic professional lives abroad while ensuring their families are well taken care of back home. The initiative reflects a commitment to blend practicality and compassion in eldercare services.

Empowering NRIs with Support

In conclusion, the NRI Care Program by Policybazaar stands as a pioneering solution for NRIs grappling with the care of their elderly parents. The initiative sets a new standard in eldercare, aiming to ensure that seniors can lead dignified, healthy, and joyful lives, regardless of where their children are located.

Frequently Asked Questions

What is the NRI Care Program?

The NRI Care Program is an initiative by Policybazaar that offers comprehensive support services for NRIs caring for elderly parents, including healthcare and emergency assistance.

Who can benefit from the services offered?

NRI families looking to support their elderly parents living in India can greatly benefit from the array of services included in the NRI Care Program.

What kind of healthcare services are available?

The program provides access to doctors, ambulance coverage, tailored medical consultations, and psychological support for senior citizens.

How quickly can claims support be accessed?

Policybazaar’s claims support guarantees assistance within 30 minutes for emergency situations, streamlining the process for families.

What role does social engagement play in the program?

The program facilitates various social activities and wellness events to keep seniors engaged, promoting their mental and emotional well-being.

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