IFS Earns Customers' Choice Title in 2025 Gartner Report

IFS Achieves Customers' Choice Distinction in Gartner Report

IFS, a leading provider of enterprise cloud and Industrial AI software, has been notably recognized in the 2025 Gartner Peer Insights report concerning Enterprise Asset Management (EAM). This accolade highlights IFS as a Customers' Choice within not one, but three key areas: Field Service Management, Cloud ERP for Product-Centric Enterprises, and EAM. Such an acknowledgment underscores IFS's strong commitment to delivering customer-focused solutions and industry-specific innovations.

Max Roberts Shares Insights on the Recognition

Max Roberts, the Chief Operating Officer at IFS, expressed immense pride regarding this recognition. He stated that being acknowledged as a Customers' Choice across three distinct categories serves as a robust testament to their dedication to customer needs and industry-centric innovations. Feedback from customers has played a vital role in IFS's continuous evolution, propelling organizations that rely on their services to achieve significant growth and enhance the value derived from IFS's innovative Industrial AI solutions.

What Customers Say About IFS EAM Solutions

Feedback from customers utilizing IFS's Enterprise Asset Management solutions has been overwhelmingly positive. Notable remarks include:

• "The IFS product has deep industry functionality for an asset-centric service-oriented organization." – IT, Energy and Utilities
• "Great Enterprise Asset Management product with excellent forward deployment capabilities." – IT, Manufacturing
• "IFS EAM has significantly transformed our operational capabilities and transparency." – Project Lead & Digital Strategist, Manufacturing
• "Decoding the effective implementation of EAM in just over a year." – IT, Energy and Utilities

IFS's Comprehensive EAM Solutions

IFS's enterprise asset management solutions offer customers extensive management for their assets throughout the lifecycle. Utilizing advanced AI capabilities for asset lifecycle management, clients obtain comprehensive insights into their asset positions. This capability allows organizations to maximize asset value, elevate safety levels, and boost productivity measures. With the introduction of IFS Ultimo, a specialized SaaS EAM solution, IFS presents its customers with distinct yet complementary offerings tailored for intense asset and service demands.

A Track Record of Excellence

This latest recognition from Gartner adds to a series of awards that IFS has garnered in recent years. Notably, in 2024, IFS stood out as the sole vendor to receive the Customers' Choice acknowledgment for Field Service Management. Their achievements further encompass being recognized as a 2024 Customers' Choice for Cloud ERP for Product-Centric Enterprises. Importantly, IFS has also consistently ranked as a top revenue generator in the EAM segment for the past three years, highlighting its robust market position.

Understanding the Customers' Choice Distinction

Gartner's Customers' Choice designation is determined through an aggregation of verified user reviews and ratings for software vendors in the market. This accolade not only reflects the volume of positive reviews but also ensures thorough evaluation based on customer satisfaction metrics. Vendors recognized under this title demonstrate continual excellence in service delivery and customer support.

Learn More About IFS's EAM Solutions

Interested organizations can discover how IFS supports various sectors through its efficient enterprise asset management solutions by visiting the IFS website. The platform provides extensive resources to understand the features and benefits of IFS's offerings that promise to streamline asset management processes efficiently.

Frequently Asked Questions

What does the Customers' Choice designation signify?

The Customers' Choice designation by Gartner signifies that the vendor has received high ratings based on user reviews and demonstrates strong customer satisfaction.

In what areas has IFS been recognized?

IFS has received recognition in three crucial areas: Field Service Management, Cloud ERP for Product-Centric Enterprises, and Enterprise Asset Management (EAM).

Why is customer feedback important to IFS?

Customer feedback is integral to IFS as it drives their innovation processes, addressing industry-specific needs and enhancing the overall customer experience.

What are the benefits of IFS's EAM solutions?

IFS’s EAM solutions empower organizations to manage assets throughout their lifecycle, maximizing value, improving safety, and increasing productivity through advanced AI capabilities.

How does IFS stand out in the enterprise software market?

IFS stands out through its commitment to customer-centric approaches and providing specialized solutions tailored to the needs of asset-intensive industries.

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