Hyland Enhances Customer Engagement with Transparent Contracts
Hyland's Commitment to Transparency and Customer Favorability
In today's dynamic business environment, trust and clarity in contractual agreements are paramount. Hyland has recently garnered attention for achieving certifications from TermScout, a recognized contract intelligence platform. This recognition underscores Hyland's dedication to delivering customer-oriented agreements.
What Are TermScout Certifications?
TermScout certifications are based on rigorous analysis that employs AI and expert reviews, evaluating over 750 data points across numerous contracts. These certifications aim to provide insights into contract favorability, enabling clients to make informed decisions. Hyland's contracts, including those for their Software as a Service (SaaS) and Platform as a Service (PaaS) products, received impressive ratings that affirm their commitment to customer interests.
High Favorability Ratings for Hyland
The results are indeed promising. Hyland's SaaS and Content Innovation Cloud agreements received an 80% customer favorable rating, which is a significant benchmark in the software service industry. Moreover, Hyland's Content Innovation Cloud contract is noted to be more favorable than 96% of similar contracts, showcasing how Hyland strives to set higher standards in customer relationships.
A Commitment to Clear Contracts
This achievement is reflected in the words of Abby Moskovitz, Hyland's Chief Legal Officer, who emphasized the importance of clear contract terms. She stated that these certifications confirm Hyland’s commitment to transparent and customer-friendly agreements. This approach not only fosters trust but also simplifies the negotiation process for customers, giving them a competitive edge.
Positive Feedback from Industry Experts
Industry experts agree with this positive trajectory. Olga V. Mack, CEO of TermScout, expressed admiration for Hyland's integrity and approach to client engagements. Such endorsements underline the significance of Hyland’s practices in the betterment of customer experiences during contract negotiations.
Supporting Customer Success Through Innovation
Hyland continues to innovate its offerings, catering to a wide range of organizational needs through its advanced technologies. As a leader in content and process management solutions, Hyland empowers organizations to optimize their workflows, enabling improved decision-making and collaboration across teams.
Exploring Hyland's Solutions
If you're curious about how Hyland can enhance your organizational efficiency, a visit to their website can provide extensive information about their offerings. The company's focus on integrating application intelligence with process efficiency defines their mission to redefine organizational operations.
Contact Information for Further Engagement
To further engage with Hyland, individuals can reach out directly. Jason Gerdon, part of the communications team, is available for inquiries via email. Connecting with Hyland can provide more detailed insights into how their solutions can benefit your operations.
Frequently Asked Questions
What did Hyland achieve with TermScout?
Hyland received certifications from TermScout, affirming their commitment to customer-friendly contracts.
How are TermScout certifications determined?
These certifications are based on an analysis of over 750 data points and expert reviews, ensuring a thorough evaluation.
What do customer favorable ratings mean?
Customer favorable ratings indicate how beneficial and transparent a contract is for the customer compared to industry standards.
Who can I contact for more information about Hyland?
For inquiries, you can contact Jason Gerdon through email at jason.gerdon@hyland.com.
Where can I find more about Hyland's offerings?
Visit Hyland.com for comprehensive information about their products and solutions.
About The Author
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