Highmark Health Launches New Initiative to Support Seniors

Highmark Health Receives Grant to Enhance Senior Health with Technology
Highmark Health has been awarded a $1.75 million grant from the Henry L. Hillman Foundation aimed at improving how older adults engage with technology to manage their health. This initiative, known as "SUPPORT for Seniors", is designed to address the unique challenges faced by seniors in using health-related technology.
Technology has the potential to significantly benefit senior health, bridging gaps between medical consultations and enhancing management of their well-being. However, personal support remains essential to foster familiarity and confidence in utilizing health technology effectively.
Dr. Anil Singh, a senior vice president at Highmark Health, emphasized the importance of this project, stating, "Healthcare is rapidly evolving, with technology at the forefront of enhancing patient outcomes. This investment allows us to understand the digital gap affecting older adults and support them in actively managing their health through technology."
Targeting Support for Those in Need
Throughout the two-year program, Highmark Health plans to assist 150-200 members aged 65 and older. This program will focus on those receiving at-home health support, tackling chronic conditions such as hypertension and congestive heart failure, among others. The aim is not only to improve health management but also to increase each participant's engagement with their health programs.
Dr. Mona Siddiqui, another senior vice president at Highmark Health, highlighted the significance of timely patient intervention. She stated, "Identifying patients at the right time is crucial for shifting care from institutional settings to home environments. This funding will allow us to explore how to create effective support systems that boost seniors' confidence in managing their health independently."
Innovative Approaches to Health Management
Highmark Health plans to utilize predictive analytics through its post-acute network management company, Helion, to identify older adults who can benefit from personalized technological solutions in health. This innovative approach aims to tailor support to the individuals most in need, enhancing their health management experience.
To ensure a hands-on approach, community health workers (CHWs) will receive specialized training to provide personalized technical assistance. This support will empower seniors to navigate health technology more effectively, allowing nurses to concentrate on other vital care aspects.
Measuring Success and Impact
Success for this program will be monitored through various metrics, including seniors' technology adoption rates, the effectiveness of CHW support, and overall health impacts such as reduced hospitalizations. A continuous feedback mechanism will allow the program to adapt based on data-driven evaluations, ensuring its relevance and cost-effectiveness.
The initiative is a significant part of the Henry L. Hillman Foundation's strategy to promote healthy aging as the region prepares for an older population. It reflects a commitment to community well-being and sustainable healthcare solutions.
This venture expands on a previous pilot program funded by a $250,000 grant from the same foundation that assessed technological barriers faced by seniors with respiratory conditions. Highmark Health's experience positions it uniquely to lead the development of an improved technology support system based on insightful findings from prior studies.
About Highmark Health
Based in Pittsburgh, PA, Highmark Health is a robust organization employing over 44,000 individuals, officially serving millions across the nation. It operates a diverse network that includes Highmark Inc., Allegheny Health Network, and enGen. With health insurance coverage for over 7 million members in multiple states, Highmark is a leader in providing comprehensive health services, including dental and related health products. The Allegheny Health Network encompasses a vast delivery network, comprising numerous hospitals and health services, while enGen streamlines health operations through advanced technology.
Frequently Asked Questions
What is the purpose of the SUPPORT for Seniors program?
The program aims to help older adults utilize technology to effectively manage their health and well-being.
How much funding did Highmark Health receive for this initiative?
Highmark Health received a $1.75 million grant from the Henry L. Hillman Foundation for this program.
Who will be targeted by the SUPPORT for Seniors program?
The program will focus on assisting Highmark members aged 65 and older who need in-home health support.
What role do community health workers play in this initiative?
Community health workers will provide personalized training and support to seniors, aiding them in navigating health-related technology.
How will the success of the program be measured?
The success will be evaluated based on seniors' technology adoption, effectiveness of support provided, and overall health improvements, including hospitalizations reduction.
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