Hawaii Water Service Increases Revenue to Support Infrastructure
Hawaii Water Service Enhances Infrastructure with New Rate Approval
In a significant development for local water services, Hawaii Water Service has gained approval from the Hawaii Public Utilities Commission (HPUC) to boost annual revenue by $276,900 specifically for the Ka’anapali water system. This rate adjustment is crucial for supporting infrastructure improvements and accommodating the rising costs associated with operating and maintaining the water system.
Critical Upgrades to the Ka’anapali Water System
The increase in revenue reflects the company's commitment to enhancing the reliability of its water services through substantial investments. Key enhancements in the Ka’anapali area include:
Infrastructure Overhaul
Hawaii Water has prioritized crucial upgrades to its existing infrastructure. This includes:
- Improvements to two storage tanks and reservoirs, aimed at ensuring a consistent and reliable water supply for residents.
- The introduction of two additional generators to maintain operations during unexpected power outages.
- Regular replacement of outdated pumping equipment to facilitate efficient water service.
Commitment to Service Quality
Marty Kropelnicki, the Group Chairman and CEO, emphasized the company’s dedication to providing safe, clean, and reliable drinking water to its customers in Ka’anapali. He stated, "Fulfilling our commitment requires ongoing infrastructure maintenance and upgrades. We strive to keep our operations efficient to ensure costs remain affordable for our customers while maintaining service quality and value for years to come.”
New Usage Rate Structure Promotes Water Conservation
The HPUC's decision also introduces a new tiered structure for water usage rates. This change is designed to encourage residents to conserve water while making it affordable for those who use less water. The new rates were implemented on April 18, 2025.
About California Water Service Group
California Water Service Group is recognized as the parent company overseeing several regulated utilities, including California Water Service and Hawaii Water Service. Collectively, these companies provide essential water and wastewater services to more than 2.1 million customers across multiple states, including Hawaii. California Water Service Group is publicly listed on the New York Stock Exchange under the symbol "CWT." More information about the company can be found on their official website.
Media Contact Information
For media inquiries and further information, please contact:
Yvonne Kingman
ykingman@calwater.com
310-257-1434
Frequently Asked Questions
What is the main purpose of the rate increase by Hawaii Water Service?
The rate increase aims to support infrastructure improvements and cover rising operational costs, ensuring reliable water service in Ka’anapali.
When will the new water rates take effect?
The new water rates were implemented on April 18, 2025.
What specific upgrades has Hawaii Water Service made?
Hawaii Water has improved two storage tanks, added generators, and regularly replaced pumping equipment to enhance service reliability.
Who is the parent company of Hawaii Water Service?
Hawaii Water Service is a subsidiary of California Water Service Group, which also operates in other states.
How does the new tiered rate structure benefit customers?
The tiered structure promotes water conservation and makes it more affordable for low-usage customers to manage their water expenses.
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