Georgia Power's Winter Storm Response: Safety First Amid Challenges

Georgia Power Responds Effectively to Winter Storm Challenges

As winter gives its chilly embrace, Georgia Power stands ready to tackle the challenges brought about by Winter Storm Cora. With freezing rain and icy conditions impacting several areas, the company’s crew is diligently working to ensure that customers remain safe and informed during this weather event.

Preparation and Immediate Response

In light of the winter storm impacting the state, crews from Georgia Power are actively monitoring and responding to issues as they arise, prioritizing safety. The storm has resulted in continued freezing rain and icy patches following significant snowfall. Thankfully, as of midday, power interruptions were minimal, although they have the potential to rise due to tree falls or additional ice accumulation.

Focused on Reliability and Infrastructure Improvements

Georgia Power consistently strives to enhance the reliability of its services. During events like Winter Storm Cora, the company emphasizes the importance of ready resources and advanced technology. The substantial investments made in infrastructure over recent years significantly bolster the power grid's resilience. These improvements, including equipment upgrades and the strategic incorporation of Smart Grid technology, empower Georgia Power to swiftly identify and address outages, minimizing disruption for its customers even before field crews are dispatched.

Keeping Customers Informed and Safe

Understanding the risks associated with severe winter weather, Georgia Power urges customers to prioritize their safety and stay informed. Several key safety measures include:

• Keep an Eye Out for Utility Crews: If you must travel, please change lanes to allow utility vehicles room to operate safely on the roadside.
• Avoid Downed Wires: Never touch wires that are down or hanging low, and keep children informed about this safety hazard.
• Report Hazardous Conditions: Should you observe a fallen or low-hanging power line, immediately contact Georgia Power or local emergency services for assistance.
• Generator Safety: If utilizing a generator, follow manufacturer guidelines and ensure proper ventilation to avoid carbon monoxide poisoning.

Staying Connected with Georgia Power

During severe weather events, staying connected with Georgia Power is essential for safety and timely updates. Customers can take advantage of various channels:

• Outage Alerts: Sign up for the free Georgia Power Outage Alert service to receive real-time updates and notifications via text messages about outages and restoration times.
• Engagement through Social Media: Follow Georgia Power on platforms like Facebook, Instagram, and X for current information, storm tips, and customer service assistance.
• Outage & Storm Center: Customers can visit Georgia Power's Outage & Storm center for the latest updates, report outages, and access handy safety tips at [www.georgiapower.com/Storm](rel='nofollow' target='_blank').
• Interactive Outage Map: This tool offers near real-time information on outages across the state and estimated power restoration times.
• Mobile App: Download the Georgia Power mobile app for instant access to outage information and alerts, available for both Apple and Android devices.

About Georgia Power

Georgia Power, a key electric subsidiary of Southern Company (NYSE: SO), plays a vital role in serving 2.7 million customers across the state. The company’s commitment to providing clean, safe, reliable, and affordable energy is evident through its diverse energy mix, which includes nuclear, natural gas, coal, and renewable resources like solar and hydroelectric power. Georgia Power continues to focus on quality customer service and has received recognition for its performance in customer satisfaction. For updates and more information, customers are encouraged to visit [www.georgiapower.com](rel='nofollow' target='_blank') and follow the company on social media platforms.

Frequently Asked Questions

What is Georgia Power doing in response to Winter Storm Cora?

Georgia Power crews are actively responding to requests for assistance, prioritizing safety and reliability in power delivery as they manage the impacts of Winter Storm Cora.

How can customers stay informed during the storm?

Customers can sign up for Outage Alerts to receive personalized updates and monitor social media platforms for the latest information and safety tips.

What safety tips does Georgia Power recommend?

Georgia Power advises customers to be aware of downed wires, safely navigate around utility crews, and utilize generators properly to ensure safety during severe weather events.

Where can I find real-time outage information?

The interactive Outage Map on Georgia Power’s website provides near real-time information on outages and estimated restoration times across the service area.

How can I contact Georgia Power for assistance?

Customers can report outages and seek assistance by calling 888-891-0938 or visiting the Outage & Storm Center on the Georgia Power website.

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