FlexShopper Sees Major Growth in Customer Engagement for 2025
FlexShopper Reports Exciting Growth Metrics for January 2025
Total new customer application volume saw an impressive 130% increase year-over-year, marking the highest January originations ever recorded, with overall originations rising by 44% in comparison to the prior year.
This impressive surge in growth reflects a continuation of strong monthly trends that accelerated into January, illustrating the effectiveness of FlexShopper’s innovative strategies.
Indicators of enhanced profitability are also apparent. Notably, FlexShopper.com has reported a 105% increase in gross margin dollars, while the marketing cost per new customer has notably decreased by 34% year-over-year, indicating a solid and stable asset quality.
FlexShopper, Inc. (Nasdaq: FPAY), recognized nationally as a significant online lease-to-own retailer and a provider of payment solutions, is delighted to share a robust operational performance experienced within January 2025. This positive trend is underscored by the successful execution of its direct-to-consumer and business-to-business growth strategies.
CEO Commentary on Growth and Performance
“January 2025 was a landmark month for us,” expressed Russ Heiser, the CEO of FlexShopper. “The surge in total applications and lease originations, paired with improved conversion rates on our online platform, are indicators of rising customer satisfaction and demand.”
Heiser elaborated, “Our recent efforts are yielding successful results, reflected by a substantial increase of 248% in the number of stores offering our virtual lease-to-own solutions. The growth in our B2B channels supports our DTC marketplace by driving more consumers to FlexShopper.com, creating a positive business cycle. Notably, originations on FlexShopper.com alone saw an impressive 93% increase year-over-year.”
Exceptional January Metrics
Highlighting January's performance, FlexShopper encountered record-high lease originations, with a significant year-over-year growth of 44%. Furthermore, marketplace originations surged by 93%, all while adhering to disciplined underwriting standards.
New Customer Applications and Marketing Success
The company recorded an unprecedented volume of new customer applications, up 130% year-over-year, corroborating the effectiveness of their strategic marketing initiatives. Specifically, marketplace application volume increased by 58% year-over-year, while applications resulting from B2B partnerships surged by an astonishing 279%, indicating heightened demand and a larger partner network.
These achievements translated into a sizable 105% increase in retail product margins on the FlexShopper.com marketplace, reflecting successful strategies aimed at elevating gross margin dollars and achieving a more profitable sales mix.
Stellar Cost Management and Asset Quality
Moreover, a 34% reduction in marketplace marketing costs per newly acquired customer was realized. This is due to decreased marketing costs and improved net conversion rates of applications to funded leases, contributing to overall profitability improvements.
FlexShopper’s Revolution Loan business also reported an 88% year-over-year rise in new customer originations in January 2025, marking the fifth consecutive month of growth, enhancing prospects for continued profitability.
With 13 consecutive months of seasoned originations showing year-over-year increases in the cumulative payment rate, the signs of quality improvement in the asset portfolio remained encouraging.
Looking to the Future
Mr. Heiser confidently stated, “Our latest growth trends reflect the increasing demand for FlexShopper’s flexible payment solutions through an easy-to-use, technologically advanced application process. The metrics on applications and originations serve as strong indicators for our projecting growth in revenue and profitability throughout the upcoming year.”
A Closer Look at FlexShopper, Inc.
FlexShopper, Inc. (Nasdaq: FPAY) stands as a leader in the national financial technology sector, offering innovative payment options tailored for consumers. By providing a variety of flexible funding alternatives through its direct-to-consumer marketplace and partnerships with merchants, FlexShopper effectively meets the diverse needs of underserved consumers via lease-to-own and lending products.
Frequently Asked Questions
What growth did FlexShopper experience in January 2025?
FlexShopper reported a 130% increase in new customer applications and a 44% increase in overall originations year-over-year for January 2025.
What factors contributed to FlexShopper's success?
The company's successful direct-to-consumer and business-to-business strategies significantly boosted customer demand and store partnerships, enhancing its market presence.
How did marketing costs change for FlexShopper?
FlexShopper saw a 34% reduction in marketplace marketing costs per new customer, improving overall profitability.
What improvements were noted in asset quality?
FlexShopper experienced improved asset quality, with 13 consecutive months of increases in the cumulative payment rate from seasoned originations.
How can consumers access FlexShopper's services?
Consumers can access FlexShopper’s flexible payment solutions via their direct-to-consumer online platform, flexshopper.com, and through partnered retail locations.
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