Emerus Holdings Inc. Receives Award for Patient Excellence

Emerus Holdings Inc. Celebrates Major National Recognition

Emerus Holdings Inc. proudly announces a significant achievement for one of its affiliated hospitals, AHN Harmar Neighborhood Hospital. This hospital has been honored for the second consecutive year with the 2024 Press Ganey Human Experience Award, establishing itself as a leader in patient experience within emergency services.

The Significance of the Press Ganey Award

This prestigious award, recognizing hospitals that have achieved outstanding patient experience scores, positions AHN Harmar as a 'Guardian of Excellence' for its unwavering commitment to high-quality care. This accolade is awarded to those who consistently rank in the top 95th to 99th percentile across various health performance metrics.

A Tribute to Exceptional Staff Dedication

Vanessa Smith, Chief Operating Officer of Emerus, expressed her pride, stating, "I am thrilled that our staff’s dedication and compassion have once again been recognized with this national award. It reflects the remarkable work our team puts in to ensure a patient-centered approach every day." This recognition speaks volumes about the leadership and collaborative efforts behind the high standard of care provided.

The Voices Behind the Award

Cynthia Dorundo, Regional CEO for the Pittsburgh Market, shared her sentiments, noting, "We believe in neighbors caring for neighbors. Our staff’s commitment to empathetic care ensures that patients feel supported throughout their healthcare experience. This award is a testament to the dedication and resilience of our teams in fulfilling our mission."

Emerus: A Leader in Innovative Healthcare

Since forming a partnership with the Allegheny Health Network (AHN) in 2017, Emerus has made remarkable strides in the healthcare landscape by integrating the neighborhood hospital model. This collaboration began with AHN Harmar, which has served the community since October 2020, and now includes multiple neighborhood hospitals, enhancing local healthcare accessibility.

Excellence Across the Board

Emerus’ commitment to patient care was further highlighted when Becker's Hospital Review named the AHN Neighborhood Hospitals as one of the nation's top hospitals for staff responsiveness in 2023. This reputation for excellence stems from the organization's fundamental belief in holistic patient care.

Personalized Care at AHN Harmar

Julie Ference, Chief Nursing Officer at AHN Harmar, commented, "Our providers take pride in delivering timely, high-quality care. It's about sitting beside our patients, listening to their concerns, and involving them in their treatment plans. The amazing dedication of our entire team is truly inspiring." Such sentiments underscore the unwavering commitment to responsive and personalized healthcare delivery.

About Emerus

Emerus stands as the leading operator of small-format, neighborhood hospitals in the United States. With a mission to redefine how healthcare is provided in communities, Emerus emphasizes innovation and partnership with health systems to deliver value-based care efficiently. By placing high-quality services in accessible locations, Emerus facilitates better health outcomes.

About AHN Neighborhood Hospitals

AHN Neighborhood Hospitals strive to enhance community access to exceptional healthcare. They emphasize streamlined procedures and continuous support for patients and families. With their focus on quick and respectful medical attention, they ensure that all community members receive the care they deserve any time of day or night.

Contact Information

For further inquiries, please reach out to Richard Bonnin at 281-840-9820. Emerus is ready to assist you with information about their services and ongoing community initiatives.

Frequently Asked Questions

What is the significance of the Press Ganey Human Experience Award?

The Press Ganey Human Experience Award recognizes hospitals that excel in patient experience metrics, showcasing their commitment to high-quality care.

How long has AHN Harmar Neighborhood Hospital been operational?

AHN Harmar began serving patients in October 2020, aiming to provide community-oriented healthcare solutions.

What is Emerus’s healthcare model?

Emerus operates small-format, neighborhood hospitals, focusing on value-based care while partnering with leading health systems to enhance local health services.

How does AHN Neighborhood Hospital ensure high-quality care?

AHN Neighborhood Hospitals prioritize patient involvement, timely medical assistance, and a compassionate approach to meet their patients' needs effectively.

Who can I contact for more information about Emerus?

Richard Bonnin is available for inquiries at 281-840-9820 regarding services, partnerships, and community support initiatives.

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