Ecosystems Launches ViViEN™ 2.0: Transforming B2B Engagement

Unveiling ViViEN™ 2.0: A New Era for B2B Engagement

Ecosystems, a prominent name in Customer Value Management (CVM), proudly announces the launch of ViViEN™ 2.0, an innovative AI-powered platform. This cutting-edge technology marks a significant step forward in how go-to-market (GTM) teams interact throughout the customer lifecycle. By fostering a collaborative environment, ViViEN™ 2.0 ensures that provider solutions align perfectly with customer requirements, highlighting the journey of each partnership through measurable success.

The Core of ViViEN™ 2.0: Co-Creating Value

ViViEN™ 2.0 embodies the philosophy that value is created collaboratively rather than solely presented. As both an AI-enabled assistant and a framework, this platform serves as a consolidated resource where providers and customers come together to identify, define, and manage business objectives that indicate the success of their partnership. Through this process, ViViEN™ gathers insights over time, enriching its capabilities and intelligence for future engagements.

User Empowerment and Smart Insights

A notable advantage of ViViEN™ 2.0 is its ability to empower sales teams. By equipping them with valuable insights, it enables high-impact discussions that resonate with stakeholders. Furthermore, sales managers gain access to predictive analytics, offering an overview of deal health and revenue trajectories, which can significantly enhance performance. Meanwhile, customer success teams benefit from tracking value in real-time, effectively nurturing customer retention and facilitating growth opportunities.

Cultivating Personalized Experiences

Through ViViEN™ 2.0, customers enjoy a tailored, value-driven journey that directly addresses their unique needs. The platform effectively researches insights prior to discussions commencing, allowing sales professionals and clients to refine their messaging collaboratively, turning abstract insights into tangible outcomes that can be tracked and evaluated over time.

Key Features of ViViEN™ 2.0

This latest version builds on its predecessor's framework with several groundbreaking enhancements designed to elevate the user experience:

1. AI-Driven Personalization: ViViEN™ 2.0 integrates seamlessly within existing CRM systems, collecting valuable data from calls and documents to deliver engagement materials specifically designed for each customer.
2. Interactive Customer Collaboration: The platform replaces outdated methods with interactive workspaces that allow for real-time collaboration, ensuring that customer feedback and insights can be incorporated efficiently.
3. Outcome Measurement with Credible Data: Employing advanced AI, ViViEN™ 2.0 accurately identifies pivotal outcomes and quantifies value, thereby providing GTM teams with essential benchmarks for validation.
4. Tracking Long-term Value: By connecting presales expectations with post-sale results, ViViEN™ 2.0 ensures that value delivery is monitored, fostering trust and supporting renewals.
5. Continuous Learning Capabilities: The platform evolves and improves with each engagement, integrating client feedback into its processes, creating a competitive edge distinguished by its ongoing knowledge enhancement.

Transforming B2B Relationships

According to Michael Plaskow, Chief Product Officer at Ecosystems, ViViEN™ 2.0 is merely the beginning of an extensive journey. The aim is not just to utilize AI but to fundamentally transform how value is co-created in B2B relationships. Such ambition sets the stage for ViViEN™ to become a self-learning GTM platform that integrates seamlessly into the modern business landscape.

Invitation to Explore ViViEN™ 2.0

With ViViEN™ 2.0 now operational, it is transforming the way B2B teams connect with their customers. Swift access to the platform is available for all members of the Customer Value Community, which includes over 1,500 companies eager to explore and refine best practices in AI-driven customer relationship management.

About Ecosystems

Ecosystems stands out as the leading SaaS platform in collaborative value management, acting as the record keeper for customer outcomes. Renowned organizations, including HP, Verizon, ServiceNow, and Google Cloud, trust Ecosystems to facilitate collaborative efforts in proving and tracking value from the initial sales engagement to renewal phases.

Frequently Asked Questions

What is ViViEN™ 2.0?

ViViEN™ 2.0 is an AI-enabled platform designed to enhance collaboration between B2B providers and customers, focusing on co-creating and measuring business value.

How does ViViEN™ 2.0 benefit sales teams?

The platform provides sales teams with valuable insights for impactful conversations and tools for predictive analytics to improve deal management.

What are the key features of ViViEN™ 2.0?

Key features include AI-driven personalization, interactive workspaces for collaboration, precise outcome measurement, value tracking, and continuous improvement.

Who are Ecosystems' partners?

Ecosystems collaborates with major companies like HP, Verizon, ServiceNow, and Google Cloud, fostering value management in B2B interactions.

How can organizations access ViViEN™ 2.0?

Organizations can gain immediate access to ViViEN™ 2.0 by becoming part of the Customer Value Community, which facilitates exploration of AI-driven customer engagement practices.

About The Author

My name is Dylan Bailey, and I am 28 years old. I am an author and an expert on the stock market who specializes in publicly traded companies. Early fascination with the stock market inspired me to seek a finance degree and then delve deeply into the world of stocks. I have developed over the years my abilities to spot investment prospects, assess business performance, and analyze market trends.

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In addition to writing, I also host webinars and workshops, where I give presentations and share my knowledge with a wider audience. I also write for top financial journals and show up as a guest analyst on financial news shows. I like to travel, spend time with my family, and keep active by playing different sports when I'm not buried in market research.

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