DSW Enhances Customer Experience with Imbox Shoe Protection

DSW Introduces Innovative Shoe Care Solution
Fast and eco-friendly technology is now available at DSW stores nationwide, ensuring shoes look newer for longer. DSW Designer Shoe Warehouse, a part of Designer Brands, has forged a significant partnership with Imbox Protection to provide in-store shoe care services. This collaboration marks a major advancement in retail solutions, making it available in nearly 500 locations across the U.S.
What is Imbox Protection?
Imbox Protection is an innovative shoe protection solution designed to shield footwear from various environmental hazards such as water, stains, dirt, and fading. Utilizing a special water-based spray, this service offers a quick and effective way to maintain the integrity of shoes, all in just 60 seconds. Customers can enjoy this service for a nominal fee of $8.99, which provides protection lasting up to eight weeks with light use.
Commitment to Sustainability
Recognizing the growing demand for eco-conscious products, DSW's introduction of Imbox Protection reflects a deep commitment to sustainability. This innovation not only enhances the shopping experience but also alleviates concerns about harmful chemicals. The unit is AllergyCertified, ensuring its safety for indoor use. Imbox Protection’s technology is patented worldwide, affirming its esteemed position in automated shoe care.
Comments from Leadership
Laura Davis, President of DSW, emphasized the importance of this partnership by stating, "We're always looking for ways to deliver more value to our customers, and Imbox does just that. This partnership elevates the in-store experience by offering an easy, effective way to protect the shoes our customers love." Meanwhile, René Charles Marker, CEO and Founder of Imbox, noted the powerful expansion into the North American retail market. He remarked, "DSW understands how to connect innovation with everyday value, helping redefine what post-purchase service looks like in footwear retail."
The Customer Experience
For busy families, the benefits of Imbox Protection are particularly apparent. From muddy sports shoes to everyday footwear, parents can ensure their children’s shoes maintain a fresh look, enabling extended use from each pair. By emphasizing modern retail strategies, DSW strives to maintain its position as a leading footwear destination. This new offering is part of DSW’s broader mission that encompasses shoe shopping, care, repair, and donation services.
About Designer Brands
Designer Brands stands as one of the largest producers and retailers of footwear and accessories in the world. With a mission to embrace the love for shoes passionately, the company manages a diverse portfolio of brands, including Topo Athletic and Lucky Brand. With over 650 stores under the DSW umbrella, Designer Brands continues to provide stylish options for every occasion while supporting vital initiatives like donating millions of shoes to those in need.
Frequently Asked Questions
What is Imbox Protection at DSW?
Imbox Protection is an in-store shoe care service offered by DSW, providing eco-friendly protection against water, stains, and dirt.
How long does the Imbox Protection service last?
The protection can last up to eight weeks under light wear, keeping your shoes looking new for a more extended period.
How much does the Imbox Protection service cost?
The service is priced at $8.99 per session, offering a quick and effective way to safeguard your footwear.
Is Imbox Protection environmentally safe?
Yes, the Imbox spray is AllergyCertified and free of harsh chemicals, aligning with sustainability efforts.
Where can I find Imbox Protection services?
Imbox Protection services are currently available in nearly 500 DSW locations across the United States.
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