Decisely Responds to Data Security Incident with Care
Decisely Addresses Data Security Incident
Decisely, a company committed to safeguarding personal data, recently faced a data security incident that might have impacted the personal and protected health information of some individuals. The organization has promptly taken action to inform those who might be affected.
Understanding the Incident
The incident came to light when Decisely noticed suspicious activity linked to its cloud storage platform. Immediately upon discovering this security issue, Decisely worked diligently to secure its systems, engaging cybersecurity experts to investigate the scope and nature of the problem.
Investigation Findings
Through their thorough investigation, it was determined that some personal information could have been accessed without proper authorization on a specified date. The findings included the identification of various types of data that were potentially impacted, ensuring awareness among affected individuals was a priority.
Types of Affected Information
Decisely's review indicated that several forms of sensitive information may have been compromised during the incident. This included names, dates of birth, phone numbers, passport numbers, digital signatures, and Social Security numbers. Decisely has taken steps to protect individuals whose Social Security data was involved by providing access to credit monitoring services and identity theft recovery through a trusted partner.
What Individuals Should Know
Beginning from the notification date, individuals potentially affected by this incident have started to receive detailed information from Decisely. This outreach aims to ensure that those who may have been affected are fully informed of the situation and the support available to them.
Support and Communication
In response to the incident, Decisely established a toll-free call center dedicated to addressing questions and concerns related to the data security event. Individuals can reach out to the representatives available on weekdays during business hours to get the assistance they may need.
Enhancing Future Security
As Decisely navigates this challenging situation, the organization has placed a significant emphasis on learning from the incident. Steps have been taken to bolster the security measures around their network, emphasizing their commitment to protect personal and health data. Customer trust and data security are paramount, and Decisely appreciates the understanding and support from all stakeholders during this period.
Looking Ahead
Decisely remains dedicated to ensuring the privacy and protection of personal information. The company is actively implementing new measures to prevent similar occurrences in the future, maintaining transparency throughout this process to reassure those affected by the incident.
Frequently Asked Questions
What triggered the data security incident at Decisely?
Decisely noticed suspicious activity on their cloud storage platform, which led to a thorough investigation.
What kind of information was potentially compromised?
Names, dates of birth, phone numbers, passport numbers, digital signatures, and Social Security numbers may have been affected.
How is Decisely supporting affected individuals?
The company is offering credit monitoring and identity theft recovery services to those whose Social Security numbers were involved.
Is there any evidence of misuse of the affected information?
As of now, there is no evidence of fraudulent use or attempted use of the information involved in the incident.
How can individuals get in touch with Decisely for more information?
Individuals can contact Decisely's toll-free call center for questions and support related to the incident.
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