CYBEX Announces Important Recall of Aton G Car Seats for Safety
CYBEX Issues Voluntary Recall for Aton G Car Seats
Safety is our top priority, and we are committed to helping parents address the affected units.
Recently, CYBEX, a prominent manufacturer specializing in infant and juvenile products, announced a voluntary safety recall concerning certain models of the Aton G infant car seats. This recall has been initiated after identifying a potential issue that could allow the harness anchor pin to dislodge when the seat is not in use, which raises safety concerns for parents and caregivers.
Details of the Recall
While there have been no reported child injuries related to this defect, CYBEX is encouraging all consumers who own the affected Aton G and Aton G Swivel child restraint systems to install the harness anchor retention device as soon as the product update kit becomes available. Any hesitation in taking these precautionary steps could potentially lead to dangerous situations.
Understanding the Issue
The core issue at hand is the risk posed when the seat is dragged or scraped against sharp surfaces. If this happens, the harness anchorage hooks may bend, which could eventually cause the harness anchor pin to come loose when the car seat is not in operation. This situation is alarming as it could compromise the safety restraint during potential accidents.
Essential Points to Consider
- The harness anchor pins remain secure when a child is properly secured in the harness.
- In case the anchor hooks bend, the harness strap may detach at times when it is not actively in use.
- Effects of the attachment issue can typically be noticed during the routine checks when securing a child.
- If the anchor pin goes missing, the harness could loosen entirely, dramatically increasing the risk of injury in the event of a collision.
Proposed Remedy for Consumers
CYBEX plans to distribute free product update kits to all owners of the affected Aton G infant car seats, produced before a specified date in May 2024. These kits will include a stable device designed to lock the harness and its retention pin in position, irrespective of any bent hooks, along with detailed installation instructions.
While awaiting the arrival of the product update kit, caregivers can still utilize the infant car seat by strictly adhering to specific guidelines:
- Inspect the harness anchor retention hooks for any visible damage before every use.
- If any hooks have bent significantly away from the harness anchor pin, stress that the seat must not be used, and immediate contact with CYBEX is necessary.
Identifying Affected Models
The recall affects infant car seats that might have been sold as a part of broader child restraint systems or travel systems. The model numbers affected have been documented and can be easily checked on the product label affixed to the bottom of the car seat.
How to Contact CYBEX
Owners of the affected infant car seats are encouraged to reach out to CYBEX directly to request their free product update kit, available by calling customer support hours as noted. It is important to refrain from returning car seats to the retailers from which they were purchased.
To further assist, more detailed information and helpful demonstration videos related to this recall are available through CYBEX's official channels.
Frequently Asked Questions
What is the reason for the CYBEX recall?
CYBEX initiated the recall due to a potential defect that may allow the harness anchor pin to dislodge when the infant car seat is not in use.
How can I check if my car seat is affected?
The affected car seats can be identified through the model numbers printed on a label located at the bottom of the seat.
What should I do if my car seat is affected?
Contact CYBEX for a free product update kit. In the meantime, ensure the seat is not used if the anchor hooks are damaged.
When will the product update kit be available?
CYBEX will start providing the product update kits to affected car seat owners on or around a specified date.
Will the car seat be safe to use while waiting for the update kit?
Yes, but only if proper checks are performed on the harness hooks before each use. Models should not be used if the hooks show signs of damage.
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