Coop Pank Reports Strong Growth in Customer Base and Loans

Coop Pank's Impressive Customer Growth in Q2 2025
As this quarter comes to a close, Coop Pank has reached a noteworthy milestone with 218,000 customers. This reflects an increase of 5,000 new customers in the last quarter alone, marking a 2% growth. Moreover, the year-on-year figure shows a robust 22,000 additional customers, representing an impressive 11% growth rate.
Active Customers Rise Amid Market Challenges
Coop Pank also reported a significant uptick in active customers, reaching a total of 103,600. This number rose by 1,800 over the past quarter, illustrating a consistent quarterly growth of 2%. Year-on-year, the active customer base has seen an increase of 8,300, corresponding to a favorable growth rate of 9%.
Deposits and Financing Costs: A Strategic Managed Approach
Throughout Q2 2025, Coop Pank experienced a decline in total deposits, which fell by 98 million euros, a decrease of 5%, bringing the total to 1.81 billion euros. This strategic decision can be attributed to a successful covered bond issuance executed in the first quarter. Notably, deposits from private clients slightly increased by 0.4 million euros. Although demand deposits decreased by 0.4 million euros, term deposits saw a rise of 0.8 million euros. Domestic business customer deposits, however, faced a decline of 78 million euros, reflecting a nuanced approach to managing funds in an evolving economic landscape.
Interestingly, the comparative analysis with Q2 2024 revealed an increase of 77 million euros in Coop Pank's deposits, or 4% on an annual basis. Additionally, the share of demand deposits out of total deposits has grown from 32% to 33%. Importantly, the bank has managed to reduce its financing cost from 3.4% in the previous year to 2.5% this quarter. This indicates a strong focus on efficiency and cost management in Coop Pank's operations.
Robust Growth in Loan Portfolio
The net loan portfolio of Coop Pank in Q2 2025 reached 1.94 billion euros, marking an increase of 125 million euros, or 7%. The business loans portfolio was the most dynamic sector, showing remarkable growth of 82 million euros, which speaks to the increasing confidence in the business sector. Home loans also rose, up by 37 million euros, representing a commendable increase of 5%. Other lending segments, including leasing portfolios and consumer finance, also contributed positively, indicating a well-rounded performance.
When looking at the year-on-year data, the total loan portfolio increased significantly by 322 million euros, or 20%, underlining Coop Pank's efforts to fulfill market demands amidst economic fluctuations.
Understanding Credit Quality and Profitability
The overdue loan portfolio stands at 2.8%, an increase from 2.2% year-over-year, suggesting attention is needed in credit management. However, impairment costs for financial assets came in at 1.4 million euros, reflecting a manageable increase compared to previous periods.
In terms of net income, Coop Pank reported 19.5 million euros in Q2 2025. This figure reflects a slight increase of 1% from the previous quarter, but a decrease of 5% in comparison to last year. Operating expenses experienced a rise to 10.1 million euros, seeing an increase of 6% from the last quarter but remained consistent annually.
The net profit recorded this quarter was 6.6 million euros, which, although less than the previous quarter by 16%, reflects 17% lower profitability compared to the same period last year. Notably, the cost-to-income ratio stood at 52%, with a return on equity of 12.1%.
Leadership Insights into Economic Context
Heikko Mäe, the Interim Chairman of the Management Board, provided compelling insights regarding the financial performance and broader economic context. He noted that despite the lack of robust economic growth, stabilizing interest rates and easing economic headwinds have provided favorable conditions for continued growth. Consumer confidence has been less encouraging due to 5% inflation and rising unemployment, but indicators in the industrial sector are displaying resilience.
Mäe emphasized, "Coop Pank achieved strong results in the second quarter: the bank grew its loan portfolio by a record 125 million euros and is growing nearly twice as fast as the market." Such affirming statements highlight the potential and future resilience of Coop Pank amidst fluctuating market conditions.
Future Initiatives and Commitments
As Coop Pank enhances its partnership with Coop retail, the introduction of a new cashback solution furthers its commitment to improving customer engagement. This innovative approach showcases the bank’s focus on creating value-added services that resonate with its customers' needs.
Growth strategies are focused on maintaining high-quality loan portfolios while exercising cost control measures. This approach coupled with a decline in financing costs positions Coop Pank favorably as a local champion committed to fostering financial opportunities for households and businesses alike.
Frequently Asked Questions
What was the total number of customers for Coop Pank in Q2 2025?
Coop Pank had a total of 218,000 customers by the end of Q2 2025.
How much did Coop Pank's net loan portfolio increase in Q2 2025?
The net loan portfolio increased by 125 million euros, reaching a total of 1.94 billion euros.
What was the financing cost for Coop Pank in Q2 2025?
The financing cost for Coop Pank was recorded at 2.5% in Q2 2025.
Who is the Interim Chairman of Coop Pank?
Heikko Mäe currently serves as the Interim Chairman of the Management Board.
What innovations has Coop Pank introduced in recent months?
Coop Pank recently launched a cashback solution as part of its enhanced offerings for private customers.
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