Coop Pank 2024 Annual Report Highlights and Insights

Coop Pank 2024 Annual Report Overview
The management of Coop Pank has compiled its audited Annual Report for 2024, marking a significant milestone for the bank. There were no notable differences found in the audited accounts compared to the previously published unaudited financial results from early 2025.
This comprehensive report provides insights into the bank's operational performance, financial health, and strategic direction. As part of the commitment to transparency, the annual report has been attached to the notice and is available on the bank's homepage.
Growth in Customers and Deposits
Coop Pank enjoyed a remarkable increase in its customer base in 2024. The bank came close to reaching 208,000 customers, with 99,400 of those being active users. This signifies a robust growth of over 14% in total customers and an impressive 21% in active accounts, showing that the strategies implemented are resonating well with the public.
Moreover, the bank saw a substantial rise in its deposits, which amounted to 1.89 billion euros by the end of 2024. This represents an increase of 164 million euros or a growth rate of 10% year-over-year. This growing market share, now standing at 6.1%, reflects enhanced trust and confidence from the customers in Coop Pank's services.
Impressive Loan Portfolio Growth
The loan portfolio of Coop Pank also experienced favorable growth, reaching 1.77 billion euros, which is a remarkable increase of 283 million euros or 19% compared to the previous year. The bank’s market share of loans also rose from 6.0% to 6.3%, indicating its expanding role in the lending market.
Financial Results and Performance Metrics
Despite the positive growth in deposits and customers, Coop Pank reported a net profit of 32.2 million euros in 2024, reflecting a decline of 18% from the previous year. This decrease in profitability can be attributed to the challenging economic conditions and the prevailing interest rate environment that influenced overall business operations.
The cost-income ratio of the bank rose from 41% to 50%, underscoring the ongoing need for operational efficiency to navigate these changes effectively. Return on equity also took a hit, dropping from 23.5% to 16.2%, indicating the bank's focus on balancing growth investments while managing costs carefully.
Strategic Position and Future Directions
As one of the five universal banks in Estonia, Coop Pank holds a strategic position in providing banking services backed by local capital. With 211,000 clients utilizing its services for daily banking, the bank seeks to create synergy between retail business and banking to make financial services more accessible.
The strategic shareholder, Coop Eesti, comprises a substantial retail chain of 320 stores, which enhances the bank's outreach and customer engagement. This partnership presents opportunities for future growth and innovation in service delivery.
Looking Ahead
Coop Pank aims to strengthen its market position further by focusing on customer-oriented solutions, efficient operations, and the continuous enhancement of its service offerings. The bank plans to continually adapt to changing economic conditions and customer preferences.
The upcoming general meeting of shareholders will be an essential platform to discuss the annual report and outline strategic directions for the forthcoming period.
Frequently Asked Questions
What were the significant changes in Coop Pank's customer base?
The number of Coop Pank customers increased by 26,000, a growth of 14%, with active customers rising by 21% to 99,400.
How did Coop Pank's financial results perform in 2024?
Coop Pank reported a net profit of 32.2 million euros for 2024, indicating an 18% decrease compared to the previous year due to a challenging economic environment.
What was the total amount of deposits at Coop Pank by the end of 2024?
By the end of 2024, Coop Pank's deposits reached 1.89 billion euros, marking an increase of 10% over the year.
How has the loan portfolio changed?
The loan portfolio grew by 283 million euros to reach 1.77 billion euros, representing a 19% increase from the previous year.
Who are the key stakeholders of Coop Pank?
The strategic shareholder of Coop Pank is Coop Eesti, a major retail chain in Estonia, which plays a crucial role in the bank's operations and customer reach.
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