CenterPoint Energy Prepares for Severe Winter Weather Ahead

CenterPoint Energy Takes Action Against Winter Storm Threats

As weather models indicate a shift toward severe winter weather, CenterPoint Energy is proactively preparing for the possible impacts of ice and freezing conditions. The company is deploying nearly 1,200 additional mutual aid workers to assist with restoration efforts amidst the challenging forecast.

Monitoring the Weather Situation

CenterPoint Energy is closely monitoring weather forecasts and trends. With predictions of freezing precipitation affecting the Greater Houston area, the company urges customers to prepare in advance for winter weather conditions. ERCOT has issued a Weather Watch spanning several days to anticipate higher electrical demands and lower system reserves.

Enhanced Workforce Preparedness

In light of the severe forecasts, CenterPoint Energy is ramping up its workforce by securing an additional 430 vegetation management workers and 750 line workers to support restoration if outages occur. Darin Carroll, Senior Vice President of CenterPoint's Electric Business, expressed the importance of preparedness in light of potential icy conditions.

Emergency Plans in Effect

CenterPoint's multi-department teams, including Emergency Preparedness, Meteorology, and Operations, are readying their resources. They are utilizing advanced weather modeling techniques to formulate plans addressing all possible impacts to the power supply. Safety and reliability are at the forefront of their strategy as they gear up for the impending cold snap.

Cold Weather Action Plans

The company has implemented a cold weather action plan, involving routine inspections and functionality tests of critical equipment. The proactive winterization steps include coordinating with local emergency responders and government agencies to ensure swift reactions when issues arise.

Winter Energy Guide for Residents

CenterPoint Energy recently launched a comprehensive Winter Energy Guide to assist customers during the winter months. This online resource features valuable information for energy savings, safety, and optimal bill management, aiming to keep residents informed and prepared.

Safety Reminders for Customers

CenterPoint Energy emphasizes safety during the winter season, offering crucial reminders for residents:

• Downed Power Lines: Stay 35 feet away from any downed lines and notify CenterPoint immediately.
• Work Crew Safety: Keep a safe distance from the work crews who will be restoring services.
• Generators: Use portable generators only outdoors; avoid using them in enclosed areas to prevent carbon monoxide poisoning.
• Space Heaters: Ensure space heaters have an automatic shut-off and maintain distance from flammable items.
• Electric Systems: Do not connect generators directly to homes to avoid back-feeding the grid.
• Food Preservation: Keep freezer and refrigerator doors closed during outages.
• Natural Gas Safety: Be aware of the scent associated with gas leaks; evacuate immediately if detected.
• Carbon Monoxide Poisoning: Know the symptoms; seek fresh air and assistance if poisoning is suspected.
• Gas Meter Maintenance: Clear ice and snow carefully, avoiding damaging meters.
• Call Before Digging: Always call 811 for utility line location before digging.

Enrollment in Power Alert Service

CenterPoint encourages all customers to enroll in its Power Alert Service for updates on winter storm outages. Through this service, residents receive timely notifications about restoration efforts via their preferred method of communication.

Frequently Asked Questions

1. What should I do in case of a power outage?

During a power outage, stay informed through the Power Alert Service and report any downed lines to CenterPoint Energy.

2. How can I prepare for winter weather?

Customers should stock up on necessary supplies, ensure heating systems are functioning optimally, and have an emergency plan in place.

3. What is included in the Winter Energy Guide?

The Winter Energy Guide provides tips on energy efficiency, safety precautions, and strategies for managing winter heating costs.

4. How can I report a natural gas leak?

If you detect a gas leak, evacuate the premises and call CenterPoint Energy from a safe distance without causing a spark.

5. Who should I contact for more information?

For additional queries, customers can reach out directly to CenterPoint Energy for assistance and relevant information.

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