Celebrating Three Decades of Service Excellence in Home Care
Celebrating a Milestone in Home Services
Southern Trust Home Services proudly announces 30 years of dedicated service to homeowners, showcasing resilience and innovation in electrical, HVAC, and plumbing solutions. Owner Ted Puzio reflects on this remarkable journey, from modest beginnings to becoming a leading home services provider in the region.
The Early Days of Southern Trust Home Services
Puzio’s journey started small; he recalls, "When I first opened shop, I was a single dad running a business from home, striving to balance family life and work." Despite initial challenges, his perseverance paved the way for long-term success, and Southern Trust has evolved significantly over the years.
A Journey of Transformation and Growth
Originally established as TP Electric, the company initially specialized in new construction. However, recognizing a shift was necessary, Puzio reoriented the focus toward residential services, rebranding the business to Southern State Electric in 1997. Over the years, the company has undergone several pivotal transformations:
- Incorporation of plumbing and HVAC services in 2011 and 2014, respectively, making Southern Trust the first company in its market to offer a multi-trade service approach.
- The rebranding to Southern Trust Home Services in 2015 and moving to a larger commercial location underscored its ambition to expand its reach and capabilities.
- National recognition came in 2017 with Puzio being honored as Contractor of the Year, among other accolades including Contractor of Excellence in 2021 and features on the Inc. 5000 list of fastest-growing companies.
Resilience in the Face of Challenges
Puzio acknowledges that the road wasn’t always smooth; the challenges faced were instrumental in reinforcing their processes and commitment to excellence. "We’ve had team members who have been with us for over a decade, showcasing our dedication to employee retention and service quality," he expresses proudly. This loyalty has fostered a strong community presence, with Southern Trust becoming a trusted name in home services.
The Future of Southern Trust Home Services
Looking forward, Southern Trust Home Services aims to enrich homeowner experiences while maintaining high standards of customer satisfaction. Puzio reiterates the importance of community ties and quality service, reinforcing the company's promise to provide emergency services, financing options, and a lifetime guarantee on repairs.
For inquiries or services, Southern Trust Home Services can be reached at (540) 343-4348 or via their website. They are committed to delivering superior home services with a team of certified and dedicated professionals that homeowners can trust.
About Southern Trust Home Services
Founded in 1995, Southern Trust Home Services operates in over 60 cities, ensuring timely, same-day responses for repairs, installations, and maintenance. Equipped for emergencies round-the-clock, they provide a comprehensive range of services underpinned by over 30 years of experience. As a Better Business Bureau accredited company since 2006, they exemplify reliability and integrity within the community.
Frequently Asked Questions
What services does Southern Trust Home Services provide?
Southern Trust offers electrical, HVAC, plumbing, and drain cleaning services to homeowners across southwest Virginia.
When was Southern Trust Home Services founded?
The company was founded in 1995, initially as TP Electric, focusing on residential home care since its inception.
What recognition has Southern Trust received?
Southern Trust has received numerous honors, including Contractor of the Year and features on the Inc. 5000 list for its growth and excellence in service.
How does Southern Trust ensure quality service?
The company employs certified technicians who undergo thorough background checks and provide ongoing training to maintain high service standards.
What makes Southern Trust unique in their industry?
Southern Trust is committed to customer satisfaction, offering a lifetime guarantee on repairs and a wide range of home service solutions, setting them apart from competitors.
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