CARFAX Celebrates Excellence in Automotive Dealerships Nationwide

CARFAX Honors Top-Rated Car Dealers Across the Country

Each year, CARFAX takes the time to recognize the exceptional achievements of car dealerships nationwide, reflecting the collective voices of consumers. The sixth annual CARFAX Top-Rated Dealers Awards is a celebration of those dealerships that have earned the trust and commendation of their customers. With an outstanding average rating of 4.6 out of 5 stars for 2024, the list of winning dealerships shines a light on the importance of customer feedback in the car buying process.

The Impact of Customer Feedback

Millions of verified customer ratings have contributed to this year's award selections, illustrating that customer experience is paramount in the automotive industry. About 20% of the dealerships that won this accolade have received the Top-Rated Dealer recognition every year since the program began six years ago. This consistency speaks volumes about their commitment to excellence.

What Sets Top-Rated Dealers Apart?

The CARFAX Top-Rated Dealers are distinguished not only for their impressive ratings but also for their dedication to maintaining relationships built on transparency and trust. This year, CARFAX also introduced the 5X Top-Rated Dealer Award, celebrating dealerships that have sustained high customer satisfaction over five consecutive years. This recognition highlights the dedication these dealerships have towards their clientele.

Words from Industry Experts

Gregg Cleary, Chief Revenue Officer at CARFAX, expressed gratitude towards the dealerships, stating, "We applaud the dealers who have exceeded expectations and have established a strong foundation of trust and transparency with their customers." This recognition is based solely on genuine customer feedback, illustrating CARFAX’s commitment to helping consumers make informed decisions in their vehicle purchases.

Testimonials from Award Winners

Brian Napleton from the Ed Napleton Automotive Group shared his excitement about receiving the award for six consecutive years. "Every individual who walks through our doors is truly valued, and it brings us great joy to see our customers share their enthusiasm for our services," he said. The consistency in ratings showcases their commitment to quality service.

The Recognition Process

This week, CARFAX is notifying the Top-Rated Dealers about their well-deserved honors. Winning dealerships will receive promotional materials to proudly display in their showrooms and utilize digital assets that highlight their achievements. CARFAX facilitates these dealers in showcasing their stellar ratings online, making it easier for potential customers to see their track record of excellence.

Using Social Media for Promotion

Dealers are encouraged to share their achievements on social media platforms using the hashtag #CARFAXtoprated. By doing so, they can reach a broader audience and inform potential customers about their recognized services. The prestigious #GoldenCARFOX award symbolizes their dedication to excellence, which will be making its way to winning dealerships soon.

About CARFAX

CARFAX, part of S&P Global Mobility, is a leader in vehicle history information, helping millions of consumers confidently navigate the car shopping, buying, servicing, and selling processes. Since its establishment in 1984, CARFAX has positioned itself as an expert in vehicle history and continues to provide invaluable resources such as CARFAX Car Listings, CARFAX Car Care, and CARFAX Vehicle History Reports to both consumers and the automotive industry.

More Information About S&P Global

S&P Global, trading under the NYSE ticker SPGI, stands as the foremost provider of credit ratings and analytics. With a focus on the global capital, commodity, and automotive markets, S&P Global Mobility offers insights that empower better decision-making within these sectors.

Frequently Asked Questions

What are the CARFAX Top-Rated Dealers Awards?

The CARFAX Top-Rated Dealers Awards recognize dealerships that have consistently received high ratings from verified customers.

How are the winners selected for these awards?

Winners are chosen based on millions of verified customer ratings, ensuring that consumer feedback is prioritized in the selection process.

What is the average rating for the 2024 CARFAX Top-Rated Dealers?

The average rating for the 2024 winners is an impressive 4.6 out of 5 stars, demonstrating strong customer satisfaction.

What does the 5X Top-Rated Dealer Award signify?

This award recognizes dealerships that have maintained high customer ratings for five consecutive years, highlighting their commitment to customer service.

What resources are provided to winning dealerships?

Winning dealerships receive promotional materials and access to custom digital assets to help them showcase their ratings and accolades effectively.

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