Ascom Cyber Attack: Security Measures and Assurance

Recent Cyber Attack on Ascom
Cybersecurity incidents can disrupt operations, but Ascom’s recent event showcases resilience and operational continuity. On March 16, Ascom experienced a cyber-attack that targeted the company’s technical ticketing system. Thankfully, other IT systems and customer infrastructures remained unaffected, allowing business operations to continue without interruption.
The Attack and Response
Incredibly, a group named the “Hellcat ransomware gang” claimed responsibility for the breach via social media. This news raised immediate concern, but Ascom responded effectively by closing down the ticketing system promptly. Their Cybersecurity Team launched an investigation to assess the breach's impact and gather more insights. The ongoing investigation aims to determine the full extent of the attack while ensuring that clients and partners remain protected.
Client Assurance and Ongoing Support
Ascom has assured clients that there is no current need for preventive measures on their part. While investigations are underway, Ascom maintains close communication with its customers and partners. Regional leadership teams are actively involved, facilitating updates and ensuring everyone remains informed about the investigation's progress. This connection highlights Ascom's commitment to transparency during this uncertain time.
Contact Information
For media inquiries or concerns from interested parties, individuals can reach out to Ascom at info@ascom.com. This open line of communication underscores the company's readiness to address any questions or uncertainties that may arise following this incident.
Frequently Asked Questions
What systems were impacted by the cyber attack?
The cyber attack specifically compromised Ascom’s technical ticketing system while other IT systems remained secured.
Who claimed responsibility for the attack?
The “Hellcat ransomware gang” announced on social media that they were behind the breach.
How is Ascom maintaining its operations post-attack?
Ascom has confirmed that business operations are fully functional as they work to investigate the breach.
What measures are being taken in response to the attack?
The Cybersecurity Team is actively investigating the incident, assessing damages and securing systems.
How can I stay informed about the situation?
Ascom is committed to keeping clients advised through regular updates via their regional leadership teams.
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