Air Canada's Continued Excellence Celebrated with Top Awards
Air Canada Receives Prestigious Global Airline Award
Air Canada has once again been recognized as a leading airline, securing the Five Star Global Airline Award from the Airline Passenger Experience Association at the recent APEX 2026 Awards. This marks the sixth consecutive year that Air Canada has received this prestigious accolade, underscoring its commitment to exceptional service and customer satisfaction.
Excellence in Inflight Connectivity Recognized
In addition to this esteemed recognition, Air Canada's onboard Wi-Fi, sponsored by Bell and complimentary for Aeroplan members, has also been proclaimed as the Best Inflight Connectivity. The acknowledgment stems from votes cast by over a million passengers, demonstrating the quality and reliability that travelers have come to expect from Air Canada.
Air Canada's Commitment to Customers
Michael Rousseau, the President and CEO of Air Canada, expressed gratitude towards APEX for acknowledging the airline's accomplishments and thanked loyal customers for their continued support. Rousseau emphasized the company's dedication to enhancing the travel experience, whether through their website, app, or inflight service. Exciting innovations are on the horizon that are sure to delight travelers.
The Importance of Passenger Feedback
The APEX awards are unique in that they rely solely on impartial feedback from passengers. With insights gathered through a partnership with TripIt, the world's leading travel organizer, the awards reflect the opinions of passengers who rated their experiences over one million PNR verified flights across more than 600 airlines worldwide.
A Track Record of Awards and Recognition
Air Canada's success at the 2026 APEX Awards is part of a broader pattern of recognition for the airline's outstanding services. This year, the airline has bagged several other significant awards, including:
- Best Airline in North America
- Best Business Class Lounge Dining at the 2025 Skytrax Awards
- Best Cabin Crew in Canada and North America
- Best Low-Cost Airline for its Rouge subsidiary
- Most Family Friendly Airline in North America
- Best Premium Economy Class Onboard Catering
- Best Business Class Onboard Catering
- Best Business Class Lounge in North America
About Air Canada
Air Canada, the largest airline in Canada and a flag carrier, is a founding member of Star Alliance, the world's most extensive airline network. It operates scheduled services to more than 180 airports across Canada and internationally. With a Four-Star ranking from Skytrax, Air Canada offers focused customer loyalty programs and an extensive range of travel options through its Aeroplan program. The airline aims to achieve net-zero greenhouse gas emissions by 2050 and is committed to sustainability.
Frequently Asked Questions
What award did Air Canada receive this year?
Air Canada received the Five Star Global Airline Award for the sixth consecutive year.
What is Best Inflight Connectivity?
Best Inflight Connectivity refers to the recognition of Air Canada's onboard Wi-Fi service, which is noted for its quality and available for free to Aeroplan members.
What is the significance of the APEX Awards?
The APEX Awards are based on unbiased passenger feedback, making them an important recognition in the airline industry.
How many flights were rated for the APEX Awards?
The APEX Awards were based on ratings from over one million verified flights.
What is Air Canada's commitment to the environment?
Air Canada has set a long-term goal to achieve net-zero greenhouse gas emissions by 2050, reflecting its commitment to sustainability.
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