A-dec Elevates Customer Assurance with New Warranty Extension
A-dec Elevates Customer Assurance with New Warranty Extension
A-dec has recently announced a significant enhancement to its product warranty for core equipment, expanding it from five years to an impressive ten years. This upgrade is set to take effect on all equipment invoiced on or after the start of 2025. With this new 10-Year Warranty, A-dec will cover a range of its popular products, including dental chairs, delivery systems, lights, dental furniture, and stools.
Commitment to Quality and Reliability
Marv Nelson, CEO of A-dec, expressed the company’s long-standing reputation for quality and reliability within the dental community. He proudly noted, "A-dec products are well known for their legendary long life. That’s due to our attention to detail and commitment to quality—what we call the A-dec difference." This additional warranty period reflects the faith A-dec has in the durability and excellence of its products.
Enhancements for Healthcare Professionals
As a family-owned business, A-dec has consistently prioritized the needs of dental professionals, delivering solutions that are both reliable and innovative. Tim Long, A-dec's Vice President of Sales and Marketing, highlighted how this extended warranty not only underscores the quality of A-dec products but also provides an essential differentiation point for dental practices seeking new equipment. "Our customers have always been able to rely on A-dec equipment," Long stated. "Now they’ll have the peace of mind of knowing that A-dec equipment is backed by the best warranty in the business." This assurance can significantly ease the decision-making process for many practitioners.
Global Reach of the Warranty
The newly enhanced warranty will be available in over 100 countries, demonstrating A-dec's commitment to supporting healthcare professionals around the world. Equipment must be purchased directly from A-dec or an authorized dealer to qualify for this warranty. A-dec encourages customers to visit their website for full warranty details, including specific exclusions, ensuring transparency and clarity for all users.
About A-dec
A-dec stands as one of the largest privately-owned dental equipment manufacturers in the United States and is recognized as a global leader in dental solutions. The company’s offerings include highly regarded dental chairs, delivery systems, dental lights, and furniture, alongside A-dec 360™ infection control products and connected solutions. With a strong focus on contributing to the advancement of dentistry globally, A-dec has been honored as one of the top workplaces in the United States.
Located in Newberg, Oregon, A-dec also operates distribution centers in Nuneaton, United Kingdom, and Mascot, Australia. Their dedication to quality ensures that dental professionals can trust A-dec to provide effective and dependable equipment.
Frequently Asked Questions
What new warranty terms has A-dec introduced?
A-dec has extended its product warranty from five years to ten years for core equipment starting January 1, 2025.
How does the warranty enhancement benefit dental professionals?
This extended warranty offers increased peace of mind for dental professionals, assuring them of the long-term reliability of A-dec equipment.
In how many countries is the new warranty valid?
The new warranty is valid in over 100 countries worldwide, enhancing support for international clients.
Where can I find the complete warranty details?
Complete details, including any exclusions, can be found on the A-dec website.
Why is A-dec considered a leader in dental solutions?
A-dec is recognized for its commitment to quality and reliability, with a longstanding reputation in the dental industry combined with innovative product offerings.
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