Accelerating Ordering Efficiency: Prokeep's New Integration
Streamlining Transactions in the Service Sector
Prokeep, a leading distributor order engine, and FieldPulse, a comprehensive field service management platform, have joined forces to improve the way orders are managed and communicated within the contractor and distributor ecosystem. This innovative partnership aims to make in-app ordering seamless by connecting contractors to over 8,500 distributor locations, facilitating a faster, frictionless process for placing orders directly from FieldPulse.
Introducing Supplier Chat
The new Supplier Chat tool, powered by Prokeep, allows contractors to send orders straight to their distributors without having to leave the FieldPulse platform. This functionality enhances efficiency, as messages and orders are received in Prokeep inboxes alongside existing communication channels like texts, emails, and web chats, allowing distributors to manage all customer interactions from one location.
Benefits for Distributors
Distributors utilizing Prokeep will enjoy a hassle-free implementation of this integration, starting from day one. Orders sent from FieldPulse are automatically integrated into their Prokeep system, eliminating the need for additional setup. This unique partnership creates a new channel for distributors to gain:
- Increased leads and orders generated from FieldPulse users.
- Enhanced communication through a modern, streamlined channel.
- Faster service response times with no need for app transitions for contractors, plus a consistent workflow for distributors.
Prokeep's Vision
Prokeep's mission revolves around simplifying collaboration between contractors and distributors. Jack Carrere, Co-founder and CEO of Prokeep, emphasizes that this partnership not only enhances the ordering process but also opens doors for distributors to capture new business opportunities while serving clients more efficiently.
Real-Time Connection for Contractors
The Supplier Chat feature revolutionizes the way contractors interact with distributors. Gone are the days of halting work to make calls or search for product information. Contractors simply choose their distributor and initiate a chat from within FieldPulse, ensuring real-time communication without unnecessary interruptions.
Instant Order Response
Messages sent via Supplier Chat are routed directly to the distributor's Prokeep inbox, where staff can quickly respond and verify product availability. This fast-track communication allows for prompt order processing, thus increasing productivity on both ends without the need for complex setups or new applications.
Advantages for Contractors
This integration provides contractors multiple advantages, making their lives easier:
- Effortlessly connect with distributors right from the FieldPulse environment.
- Consolidate all purchasing communications and logistics into a single platform.
- Experience quicker, smoother order placement processes.
- Enjoy enhanced customer service and efficient order tracking.
Gabriel Pinchev's Insights
Gabriel Pinchev, founder and CEO of FieldPulse, highlights the ease this new approach affords users. The ability to message distributors seamlessly enhances the contractor's workflow, facilitating a productive relationship between service professionals and distributors.
Transforming Contractor-Distributor Experiences
For years, the relationship between contractors and distributors has endured challenges arising from inefficiencies such as phone tag and delayed communications. The integration of Prokeep and FieldPulse addresses these issues, making communications fluid and effective. By enabling contractors to order materials directly within the FieldPulse platform, the process is simplified significantly, ensuring a fast and reliable channel to distributor services.
About FieldPulse
FieldPulse stands as an all-in-one business management solution crafted for the modern service contractor. With features like scheduling, dispatching, invoicing, and customer communications, it empowers professionals across various trades to enhance operational efficiency and improve customer interactions. The flexible platform offers tailored workflows suitable for a variety of service businesses, promoting growth alongside user practices.
About Prokeep
Founded with the intent to enhance order fulfillment, Prokeep helps distributors increase sales by streamlining communication channels. By providing tools that foster quicker customer interactions and empower distributors to capture orders through various means, Prokeep is transforming the way distributors engage with contractors. Now, over 8,500 distributors leverage Prokeep's capabilities to serve more than three million contractors, enhancing the overall responsiveness of the marketplace.
Contact Information
For any media inquiries, please reach out to:
Brooks Young
Phone: 504-233-9566
Email: brooks.young@prokeep.com
Frequently Asked Questions
What is the main purpose of the Prokeep and FieldPulse integration?
The integration aims to streamline in-app ordering processes for contractors, enhancing their communication with distributors.
How does the Supplier Chat tool work?
Supplier Chat allows contractors to send orders directly to distributors from within the FieldPulse platform, without needing to switch between apps.
What benefits do distributors gain from this partnership?
Distributors benefit from new leads and orders, improved communication efficiency, and faster service response times.
Can existing Prokeep users utilize the new features immediately?
Yes, existing Prokeep users can access the new functionalities right away without requiring additional setup.
What advantages does this provide to contractors?
Contractors can streamline their order process, centralize communications, and enhance service speed through the integration.
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