Jennifer Charters Joins Lincoln Financial as CIO
Lincoln Financial (NYSE: LNC) is excited to announce the appointment of Jennifer (Jen) Charters as Executive Vice President and Chief Information Officer. With a wealth of experience spanning 30 years in financial services technology, this announcement marks a significant milestone in the company’s commitment to advancing its technology initiatives.
Experience and Expertise of Jen Charters
Before joining Lincoln Financial, Jen Charters served as Executive Vice President and Chief Information Officer at Flagstar Bank from 2018. In this role, she was pivotal in leading the comprehensive IT organization. Her previous tenure includes serving as Chief Information Officer of Corporate Technology at Ally Financial. Charters began her career at Accenture, where she gained extensive experience in large-scale systems development and process improvement, benefiting various industries including insurance and telecommunications.
Jen’s Educational Background and Community Involvement
Charters brings a strong educational background to her new role, holding a Bachelor of Science in Computer Science from Michigan State University and an MBA from the University of Michigan. She is also actively involved in the Michigan Council of Women in Technology, where she has made contributions as an Advisory Board Member and served as President in 2021, demonstrating her dedication to empowering women in technology.
Strategic Vision for Technology Advancement
With her extensive experience, Charters will lead the enterprise-wide technology and digital strategy at Lincoln Financial. Ellen Cooper, Chairman, President and CEO, expressed her enthusiasm for Charters' arrival, stating that her leadership comes at a crucial time as the company seeks to enhance its technology modernization and innovation efforts. This strategic direction aims to ensure that Lincoln Financial continues to meet the evolving needs of its customers while enhancing product delivery.
Transition of Leadership
Charters will succeed Ken Solon, the current Executive Vice President and Chief Information Officer, who is scheduled to retire in early 2025. This planned transition will ensure that Charters can incorporate her vision and leadership strategies within the existing framework of Lincoln Financial.
Appreciation for Ken Solon’s Contributions
In her statement, Cooper also acknowledged the significant contributions of Ken Solon during his tenure. His leadership over the past 16 years has been instrumental in guiding the organization through various technological changes and challenges, earning him the respect of his peers and colleagues.
About Lincoln Financial
Lincoln Financial is dedicated to helping individuals plan, protect, and retire with confidence. As of the latest reports, approximately 17 million customers rely on Lincoln Financial for their guidance across its core businesses, which include annuities, life insurance, group protection, and retirement services. The company reported $311 billion in end-of-period account balances, showcasing its robust financial standing. Lincoln Financial operates under the marketing name of Lincoln National Corporation (NYSE: LNC) and its affiliates, ensuring that they provide reliable, customer-focused solutions.
Frequently Asked Questions
Who is Jennifer Charters?
Jennifer Charters is the newly appointed Executive Vice President and Chief Information Officer at Lincoln Financial, bringing over 30 years of experience in financial services technology.
What was Jen Charters' previous position?
Before joining Lincoln Financial, Charters served as CIO at Flagstar Bank and held other significant roles, including at Ally Financial.
What does Charters' role entail?
Charters will oversee Lincoln Financial’s enterprise-wide technology and digital strategy, focusing on technology modernization and innovation.
When did Charters join Lincoln Financial?
Jennifer Charters is set to begin her role as CIO on November 18, 2024.
What are Lincoln Financial's core businesses?
Lincoln Financial's core businesses include annuities, life insurance, group protection, and retirement plan services, serving approximately 17 million customers.
