KLLM Transport Services Selects Manhattan’s Carrier Management Suite
KLLM Transport Services has made a significant advancement in fleet operations by opting for Manhattan Associates' Carrier Management Suite. This decision aims to enhance operational control, lower costs, and boost revenue for one of the largest temperature-controlled truckload carriers in the United States.
Building on Existing Success with Technology
Previously, KLLM successfully employed Manhattan’s Fuel & Route technology to optimize fuel usage and minimize out-of-route miles. Encouraged by this success, they have expanded their partnership with Manhattan by integrating the full capabilities of the Carrier Management Suite. This suite includes innovative features like Drop & Swap, Driver & Load, and Load Analyzer, all designed to enhance equipment utilization, reduce empty miles, and enhance profitability.
Investment for Improved Performance
Andy Morris, KLLM’s Vice President of Management Information Systems, expressed the benefits seen through their long-term collaboration with Manhattan Associates, spanning over 15 years. The use of Fuel & Route has successfully minimized unnecessary stops and optimized routes by providing real-time ETA and out-of-route alerts. As KLLM focuses on achieving greater operational efficiency, the investment in the broader Carrier Management Suite is a natural step forward in the quest for improved productivity, asset utilization, and profit enhancement.
Enhancements from Driver & Load and Drop & Swap
The Driver & Load feature is set to reduce deadhead miles significantly while decreasing the “spoilage factor” associated with unused driver hours, thereby improving the overall productivity per truck. Additionally, Drop & Swap streamlines the process of rescuing stranded loads, further enhancing customer satisfaction and reducing downtime.
Maximizing Efficiency with Load Analyzer
Load Analyzer will prove invaluable for KLLM as it utilizes real-time data provided by Driver & Load, allowing the company to analyze existing loads, routes, and areas. This functionality empowers customer service representatives to optimize freight booking and fill any anticipated gaps in their transportation network, ensuring an efficient matching of supply and demand.
Embracing Challenges in Carrier Operations
Manhattan’s Carrier Management Suite is specifically designed to help companies navigate various challenges inherent in the logistics industry, such as managing equipment utilization, fluctuating fuel prices, and evolving customer demands. By integrating this suite, KLLM can access essential tools and insights required to meet their profitability targets effectively.
A Continued Partnership for Success
Bob Howell, Executive Vice President of Manhattan Associates, commented on KLLM’s progress, expressing excitement about the ongoing partnership. With a proven track record of performance improvements, Manhattan looks forward to supporting KLLM's growth and helping maintain their leadership in the temperature-controlled truckload market.
About KLLM Transportation Services
KLLM Transportation Services is recognized as one of the largest and most esteemed truckload carriers focused on temperature control in North America, including services extending into Mexico. Based in Jackson, Mississippi, KLLM offers an array of transportation solutions, such as Over-the-Road (OTR), Regional, Dedicated, Intermodal, and Logistics. Celebrating 60 years of service, KLLM has been a reliable partner to numerous major brands across North America since its inception in 1962.
About Manhattan Associates
Manhattan Associates stands out as a leading provider of technology solutions for supply chain and omnichannel commerce. By consolidating front-end sales with back-end execution, they help businesses achieve both growth and profitability. Their software solutions encompass cutting-edge cloud and on-premises technologies, enabling businesses to thrive in the omnichannel marketplace.
Frequently Asked Questions
What is the recent partnership between KLLM and Manhattan Associates about?
KLLM has selected Manhattan’s Carrier Management Suite to enhance its operational control, reduce costs, and boost revenues.
How will the Carrier Management Suite benefit KLLM?
The suite will enhance equipment utilization, decrease empty miles, and enable more efficient and profitable freight booking.
What features are included in the Carrier Management Suite?
The suite includes innovations like Drop & Swap, Driver & Load, and Load Analyzer, each designed to improve operational efficiency.
How long have KLLM and Manhattan Associates been working together?
The partnership has lasted over 15 years, starting with the implementation of the Fuel & Route technology.
What is KLLM’s business focus for the future?
KLLM aims to improve efficiency, optimize asset utilization, and increase profits through enhanced technology and solutions.
