Kinetic's Project Gas Pedal Revolutionizes Internet Speed Access
Kinetic, a prominent provider of fiber-internet services for residential and small business customers, has made significant strides with its Project Gas Pedal. The latest upgrades have led to impressive increases in internet speeds for over 26,000 customers.
Launched in 2018, Project Gas Pedal has transformed the online experience for more than 314,000 customers across an extensive footprint. Just in the recent year, internet speeds were boosted by a staggering cumulative total of over 1.3 million Mbps. This monumental increase showcases the product's impact, allowing for seamless streaming, gaming, and telehealth services.
In Arkansas alone, over 900 customers felt the effects of this upgrade, receiving an impressive cumulative speed increase of over 54,000 megabits. Such advancements in technology reflect Kinetic’s commitment to improving internet accessibility and ensuring that customers get the best experience possible.
“When our network undergoes technical upgrades, keeping our customers informed about the new speed capabilities is essential,” shared Allan Pieroni, Kinetic's associate director of product. “This initiative is designed to provide free speed upgrades that enhance our customers’ internet experiences, positively affecting their overall quality of life.”
One of the standout features of Project Gas Pedal is the advanced provisioning profiles used. This innovative technology allows Kinetic to configure network resources effectively, ensuring maximum optimization as new technologies are integrated. Customers can enjoy enhanced connectivity at their fingertips, with these smart upgrades implemented seamlessly.
Key Highlights of Project Gas Pedal:
Widespread Benefits: Since its inception, over 314,000 customers have experienced upgraded speeds, with each household seeing an average increase of over 10 megabits.
Complimentary Enhancements: Kinetic provides these upgrades at no extra cost, allowing customers to benefit without additional financial burdens.
Broad Access: On average, 45,000 customers are upgraded annually, receiving the fastest internet available for their respective technologies, although this number is gradually declining due to fewer customers using copper cables.
Most customers are fortunate to receive these free upgrades automatically, eliminating the need for a technician visit. However, there may be instances where a visit is necessary to facilitate speed increases, in which case Kinetic's customer service team will reach out to schedule an appointment.
“Kinetic is dedicated to offering these complimentary speed enhancements as part of our ongoing effort to provide top-tier service,” noted Ben Midanek, Kinetic’s chief marketing officer. “With Project Gas Pedal, we are enhancing more than just internet speeds, we are fulfilling our promise to support our customers with reliable and fast connectivity.”
Visitors seeking further information about Kinetic can explore their offerings by contacting Kinetic directly at 1-800-347-1991.
About Kinetic
Kinetic operates under Windstream, delivering fiber-based broadband solutions to both residential and small business customers across 18 states. With a primary focus on quality, Kinetic strives to connect individuals to new opportunities, enabling them to access advanced communication services. As one of the three brands managed by Windstream, Kinetic also caters to mid-to-large enterprises by offering managed cloud communications and security services. Windstream is a privately held entity, maintaining its headquarters in Little Rock, Arkansas.
Frequently Asked Questions
1. What is Project Gas Pedal?
Project Gas Pedal is Kinetic's initiative aimed at enhancing internet speeds for customers through significant upgrades to technology and infrastructure.
2. Who benefits from the upgrades provided by Kinetic?
Over 26,000 customers have benefited from faster internet speeds thanks to the upgrades initiated through Project Gas Pedal.
3. Are customers charged for speed upgrades?
No, Kinetic provides speed increases at no additional cost to the customers under Project Gas Pedal.
4. How many customers receive upgrades annually?
On average, about 45,000 customers are upgraded each year to the fastest speeds available based on their residence's technology.
5. What should customers do if a technician visit is necessary?
If a technician visit is needed to complete the upgrade, Kinetic's customer service will reach out to schedule an appointment with the customer.
