Kindred Group Reports Significant Progress in Revenue Management
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Kindred Group Sees Positive Trends in High-Risk Revenue Reduction
In recent developments, Kindred Group has demonstrated an encouraging decline in gross winnings revenue derived from high-risk players, now standing at 2.7% for the fourth quarter of the past year. This marks a decrease from 3.2% recorded in the previous quarter, illustrating the effectiveness of the company's ongoing measures to mitigate high-risk gambling.
Impact of Stricter Measures and Internal Enhancements
The improvement in revenue from high-risk players can be attributed to a series of strategic interventions including stricter regulatory measures, enhancements in internal monitoring processes, and a decisive exit from non-locally regulated markets. These changes are part of a broader initiative aimed at maintaining high regulatory standards within the industry, ensuring a safer gambling environment for players.
Evolving Behavioral Interventions
Kindred's recent statistics also reflect a notable 92.2% of detected customers demonstrating improved behavior after being subjected to these interventions, a significant rise from the previous quarter's figure of 87.3%. This positive trajectory can largely be attributed to the comprehensive support systems that have been implemented to assist players in their gambling endeavors.
Commitment to Responsible Gambling Practices
Esther Scheepers, the Head of Responsible Gambling at Kindred, expressed satisfaction in the ongoing decline of high-risk revenue, emphasizing the company's commitment to continually enhance their systems. “We remain dedicated to improving our processes to ensure we provide our customers with a safe and enjoyable experience,” she stated.
Technological Innovations in Responsible Gambling
Furthermore, the focus on responsible gambling by both regulators and the gaming industry has been increasingly embraced. Kindred is leveraging technology to boost its detection capabilities and currently working on upgrading its existing systems. These advancements aim to integrate more robust compliance features and optimize the overall approach to fostering safer gambling practices.
Transparency and Data Sharing initiatives
Since February 2021, Kindred has made strides in promoting transparency by sharing data on their revenue share from high-risk gambling and detailing the improvements from intervention efforts quarterly. This proactive sharing of statistics fosters an informed discussion regarding harmful gambling behaviors and shapes a more sustainable industry.
Future Directions in Research and Data-Driven Approaches
In a commitment to continuous improvement, Kindred continues to explore wider research initiatives. These efforts focus on enhancing consumer protection through data-driven discussions, thereby reinforcing the integrity of their licensing model and promoting a fair gaming environment.
About Kindred Group's Responsible Gambling Initiative
Kindred Group's overarching ambition is to achieve zero percent revenue from harmful gambling practices. By consistently reporting these metrics, the Group aims to increase transparency and raise awareness of its sustainability efforts. This mission aligns with their vision of being a trusted source of entertainment, positively contributing to society.
Frequently Asked Questions
What is Kindred Group's recent revenue share from high-risk players?
The latest report shows that Kindred's revenue from high-risk players has decreased to 2.7% in the fourth quarter.
How effective are Kindred's interventions for high-risk behavior?
92.2% of the customers identified as high-risk showed improvement in their gambling behavior after interventions.
What measures have Kindred implemented for safer gambling?
Kindred has introduced stricter regulatory measures and advanced internal processes to manage high-risk gambling more effectively.
Since when has Kindred been reporting on harmful gambling revenue?
Kindred began reporting its harmful gambling revenue share and the effectiveness of interventions in February 2021.
What is the ultimate goal of Kindred's responsible gambling initiative?
The primary goal is to reach zero percent revenue from harmful gambling, promoting transparency and community welfare.
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