KeyBank's Commitment to Client Relationships Yields 12 Awards
KeyBank's dedication to fostering robust connections with small and middle-market businesses has resulted in the prestigious recognition of twelve Best Bank Awards. This accomplishment highlights the bank's ongoing efforts to provide outstanding service and support to its clients.
Acknowledging Service Excellence
The awards underscore KeyBank's extensive expertise, which has been effective in guiding growth companies through their banking needs. By investing in customer service and developing relationships based on trust, KeyBank has set a standard for excellence in the industry.
Recognized for Middle Market Banking
KeyBank received nine national and regional accolades for their middle market banking services, which affirm the bank's prowess in meeting client expectations. The awards included:
- Best Bank – Ease of Doing Business for Middle Market Banking in the U.S.
- Best Bank – Values Long-Term Relationships for Middle Market Banking in the U.S.
- Best Bank – Trust for Middle Market Banking in the U.S.
- Best Bank – Customer Service for Middle Market Banking in the U.S.
- Best Bank – Satisfaction with Cash Management Sales Specialist for Middle Market Banking in the U.S.
- Best Bank – Satisfaction with Relationship Manager (RM) for Middle Market Banking in the U.S.
- Best Bank – Advisory Capabilities of Relationship Manager (RM) for Middle Market Banking in the U.S.
- Best Bank – Satisfaction with Relationship Manager (RM) for Middle Market Banking in the U.S. (Northeast)
- Best Bank – Satisfaction with Relationship Manager (RM) for Middle Market Banking in the U.S. (West)
These accolades reflect KeyBank's success in establishing trusted partnerships with middle-market clients. The bank is renowned for delivering insightful advice and reliable services that help clients optimize their business performance.
The Voice of Leadership
Ken Gavrity, President of Key Commercial Bank, expressed gratitude for the recognition, stating, "These awards are a testament to the deep trusted relationships we've built with our clients and the dedication of the teams that serve them every day. We are honored to be recognized and remain committed to delivering a best-in-class platform and deep industry expertise that empowers middle market businesses to grow and succeed."
Focus on Small Business Banking
In addition to their middle-market honors, KeyBank received three national acknowledgments for small business banking, reinforcing their commitment to this segment. The small business awards included:
- Best Bank – Satisfaction with Relationship Manager (RM) for Small Business Banking in the U.S.
- Best Bank – Advisory Capabilities of Relationship Manager (RM) for Small Business Banking in the U.S.
- Best Bank – Satisfaction with Relationship Manager (RM) for Small Business Banking in the U.S. (Midwest)
Mike Walters, President of Business Banking at KeyBank, emphasized the importance of their team, saying, "Our people are the foundation of KeyBank and these awards reflect their expertise and ability to reach out and build relationships with small businesses across the nation. We are committed to providing small businesses with the tools and guidance they need to help them run better and grow in their communities."
Methodology Behind the Awards
The methodology for these awards involved detailed evaluations based on thousands of interviews with businesses across the sales spectrum. For small businesses, the awards were based on responses from over 13,000 interviews with companies earning between $1 million to $10 million. In the middle market category, nearly 12,000 businesses with revenues ranging from $10 million to $500 million were surveyed.
About KeyBank and its Legacy
As KeyCorp celebrates its bicentennial, it reflects on two centuries of service, actively contributing to communities across the nation. Headquartered in Cleveland, Ohio, KeyBank has grown into one of the largest bank-based financial services institutions, boasting assets of approximately $187 billion. The institution offers a wide array of services including deposit, lending, cash management, and investment solutions through about 1,000 branches and 1,200 ATMs. Additionally, under the KeyBanc Capital Markets name, it provides corporate and investment banking products geared towards middle-market companies nationwide.
Frequently Asked Questions
What awards did KeyBank win?
KeyBank won 12 Best Bank Awards focused on small and middle-market banking.
How does KeyBank support small businesses?
KeyBank provides various services and expert guidance designed to help small businesses thrive and manage operations effectively.
How many clients were surveyed for these awards?
More than 25,000 businesses were surveyed, covering both small and middle-market segments.
What is KeyBank's history?
KeyCorp is celebrating 200 years of service, marking its establishment over two centuries ago and impacting communities across the U.S.
Where is KeyBank headquartered?
KeyBank operates from its headquarters located in Cleveland, Ohio.
