Keuka College Addresses Data Security Incident
Recently, Keuka College notified its community about a serious data security incident that may have affected personal information. The College acted quickly after spotting unusual activity within its network.
Immediate Response to Suspicious Activity
This suspicious activity was detected on specific dates earlier this year, prompting the College to take swift action to secure its systems. The security team worked hard to restore the network and conducted an investigation to determine the scope of the issue. They also brought in independent cybersecurity specialists to help during this crucial process.
Investigation Findings
Following a thorough investigation, the College could not definitively establish whether the personal information of current and former students and employees had been compromised. This uncertainty raises concerns regarding the safety of personal data.
Protecting Sensitive Information
Keuka College maintains various records containing sensitive information, including names, Social Security numbers, driver’s license numbers, student ID numbers, financial data, and dates of birth. In response to the incident, the College reached out to current students and employees to offer support and assurance.
Support for Affected Individuals
To help ease any concerns following the data breach, Keuka College is providing those who may have been affected with one year of free credit and identity monitoring services. This effort reflects the College's dedication to safeguarding its community members and their personal information.
Contact Information for Inquiries
For any questions regarding this incident, Keuka College has set up a toll-free call center. Representatives are available Monday through Friday, offering assistance from 9:00 AM to 9:00 PM Eastern Time. If you have concerns, you can call 1-833-913-7557 and should reference engagement number B131983 when seeking help.
Frequently Asked Questions
What is the nature of the data security incident?
The incident involves potential unauthorized access to personal information, and an investigation was conducted to assess the extent.
What steps did Keuka College take in response?
Keuka College secured its systems, restored its network, and engaged independent cybersecurity experts to investigate the incident.
How has the College supported those impacted?
Individuals potentially affected were informed and offered one year of free credit and identity monitoring services.
What personal information was potentially compromised?
The compromised information may include names, Social Security numbers, driver’s license numbers, student ID numbers, financial data, and dates of birth.
How can affected individuals get more information?
Affected individuals can reach out through the College's toll-free call center for further information and support.
