Kentucky Power's Official Response to Recent Complaints
Kentucky Power President Cindy Wiseman has publicly responded to the recent complaint filed by the state Attorney General and the Public Service Commission with the Federal Energy Regulatory Commission. This tailored statement rebuts claims made about service rates and highlights the benefits of recent energy investments.
Addressing Customer Concerns
In her statement, Wiseman emphasized Kentucky Power's strong disagreement with allegations that its rates are excessively high. According to the President, the utility company has presented evidence in earlier commission proceedings to show that customers benefit significantly from existing transmission investments in the region. She asserted that a robust transmission grid enhances reliability and grants customers access to affordable energy resources.
Rates Comparison and Commitment to Service
Wiseman pointed out that current customer rates are actually lower than they were in 2022. This is vital information that counters the notion that Kentucky Power imposes the highest rates in the state. The company, which has a legacy of serving eastern Kentucky for over a century, takes its commitment to the community and its customers seriously.
Investment in Local Energy Infrastructure
Alongside this commitment is the backing of Kentucky Power's parent organization, American Electric Power. The company's new CEO has actively engaged with local stakeholders, visiting the state multiple times to gather insights and explore legislative solutions for reducing rates. This ongoing dialogue aims to foster partnerships that support the region's economic revitalization.
Working Together for Affordability
Recognizing the importance of affordability, Kentucky Power encourages its customers to reach out for support in managing their energy costs. The company has devised various programs aimed at helping customers reduce their bills and is dedicated to discovering legislative and regulatory opportunities that can alleviate the financial burden of electricity.
About Kentucky Power
Kentucky Power, located in Ashland, provides electricity to around 162,000 customers across 20 eastern Kentucky counties. The company is part of American Electric Power (Nasdaq: AEP) and is on track to invest $54 billion from 2025 through 2029 to enhance service quality and meet the growing energy demands of its communities. Kentucky Power prioritizes safety, excellence in operations, and creating value while engaging in economic development initiatives.
Frequently Asked Questions
What is the primary concern raised by the Attorney General?
The Attorney General has filed a complaint regarding Kentucky Power's rates, claiming they are excessively high.
How has Kentucky Power responded to these concerns?
Kentucky Power has firmly disagreed with the allegations, stating that their rates are lower than they have been in previous years.
What initiatives does Kentucky Power have for community support?
The company actively encourages customers to seek assistance with energy costs and is committed to finding solutions that improve affordability.
What does AEP's investment entail?
American Electric Power plans to invest $54 billion from 2025 to 2029 to improve service and support the energy needs of local communities.
How does Kentucky Power engage with local leaders?
The new CEO of AEP has made it a priority to meet with local leaders to discuss ways to reduce energy costs and promote economic development.
