KellyOCG Emerges as the Premier Choice in Workforce Solutions
TROY, Mich. — KellyOCG has captured the top position in the 2024 Total Workforce Solutions Baker’s Dozen Customer Satisfaction Ratings, according to HRO Today. This prestigious recognition signifies KellyOCG's dominance in the managed services provider (MSP) and recruitment process outsourcing (RPO) sectors.
President Tammy Browning expressed her excitement over this achievement, stating, "We’re thrilled to be recognized by our clients as the leader in total talent management. Our continual investments in our MSP and RPO solutions, alongside our advanced technology platform, have set us apart in delivering unmatched workforce solutions."
Understanding Total Workforce Solutions
In essence, total workforce solutions providers combine both MSP and RPO services into a cohesive operating framework. This approach enhances the way companies source, recruit, and hire talent. The feedback driving these rankings derives from a comprehensive annual survey involving voices from nearly 500 organizations.
Recognition for Quality and Scale
KellyOCG not only secured the top position in total workforce solutions but also led in categories like “Quality of Service” and “Size of Deal.” This highlights their commitment to excellence and client satisfaction.
Innovative Technology Elevates Service Delivery
The backbone of KellyOCG’s service excellence is its industry-leading technology platform, Helix. This innovative system offers real-time data and insights, empowering clients to manage their talent resources effectively. With Helix, organizations gain a deeper understanding of performance metrics and can streamline their supply chain efficiency.
Strategic Expansion and Growth
KellyOCG has broadened its global reach and diversified its industry portfolio through the acquisition of Sevenstep, a move that enriches Kelly’s offerings. This acquisition aligns with the ongoing mission to enhance total workforce solutions and has been recognized in HRO Today’s customer satisfaction ratings.
Why Choose KellyOCG?
KellyOCG is dedicated to connecting businesses with the skilled workforce necessary for growth. With decades of experience, proprietary insights, and a focus on technology, they craft tailored solutions that cater to each organization’s unique requirements. By challenging conventions within talent solutions, they have established themselves as a trusted partner across diverse industries from North America to the Asia-Pacific and EMEA regions.
Through these innovative practices and unwavering commitment to client success, KellyOCG stands out in the competitive landscape of workforce solutions.
Frequently Asked Questions
What is KellyOCG known for?
KellyOCG is recognized for providing leading workforce solutions, particularly in managed services provider (MSP) and recruitment process outsourcing (RPO) sectors.
How did KellyOCG rank in customer satisfaction?
KellyOCG secured the No. 1 position in HRO Today’s 2024 Total Workforce Solutions Baker’s Dozen Customer Satisfaction Ratings, marking its leadership in the industry.
What is the Helix platform?
Helix is KellyOCG’s advanced technology platform designed to provide clients with real-time data and insights for effective talent management and operational efficiency.
Why is total workforce solutions important?
Total workforce solutions integrate various talent acquisition services, fostering a streamlined approach to recruitment and enhancing the overall hiring process.
How has KellyOCG expanded its offerings?
KellyOCG expanded its capabilities recently by acquiring Sevenstep and integrating their services, further strengthening its market position in workforce solutions.
