Jeanne D'Arc Credit Union Innovates with Alkami Technology
In a significant move towards digital transformation, Jeanne D'Arc Credit Union has enhanced its services by integrating MANTL's onboarding and account opening solution into their Alkami Digital Banking Solution. This strategic addition is aimed at improving member engagement and creating a more connected financial experience for its members.
A Holistic Approach to Banking
By implementing MANTL, Jeanne D'Arc aims to streamline the banking experience across all channels. The Alkami Digital Sales & Service Platform is designed to create a unified, data-driven experience for members, ensuring every interaction is meaningful and impactful. This complete integration marks a substantial step in Jeanne D'Arc's commitment to digital innovation.
Empowering Members with Technology
Larissa Thurston, the president and CEO of Jeanne D'Arc, emphasized the credit union's dedication to making banking easier and more impactful for their members. "With the addition of MANTL, we can connect account opening, digital banking, and marketing insights, providing us with a comprehensive view of each member. It allows us to meet their individual needs more effectively. This integration is instrumental in enhancing our community relationships and stimulating growth," said Thurston.
Enhancing Business Banking
Jeanne D'Arc's strategic shift also includes a dedicated focus on business banking. The first phase of implementing MANTL's solutions will simplify in-branch account openings and introduce online business account opening. This innovative approach aims to allow new accounts to be opened online in under ten minutes, enhancing efficiency while expanding their service offerings.
Streamlined Processes for Staff
By automating repetitive tasks and reducing manual processes, Jeanne D'Arc is set to improve operational efficiency. This new system will enable staff members to dedicate more time to advisory services, fostering deeper relationships with members, and ultimately driving growth within the community.
Future Phases of Implementation
In the subsequent phases, Jeanne D'Arc plans to modernize its entire retail onboarding and account opening processes across all banking channels. This initiative is expected to offer both members and employees a seamless experience, whether they are interacting online or visiting a branch. Taylor Adkins, vice president of product management at Alkami, praised Jeanne D'Arc for their member-centered approach to digital growth, stating, "With the full Alkami Platform, they can turn passive data into engaging interactions, enhancing members' experiences while strategically improving institutional operations."
Joining the Digital Evolution
This advancement positions Jeanne D'Arc among a growing number of financial institutions that are leveraging technology to unify and enhance digital banking experiences. By fusing innovation with a community-focused service model, the credit union is setting new standards for financial services, ensuring they meet their members' current and future needs through the power of anticipatory banking. This proactive approach not only improves member satisfaction but also prepares Jeanne D'Arc for the evolving landscape of digital finance.
About Alkami Technology, Inc.
Alkami Technology provides a robust digital sales and service platform tailored for banks and credit unions across the United States. Their comprehensive solutions integrate various aspects of banking, including onboarding and digital banking, to foster deeper connections with customers. As the banking industry leans toward anticipatory solutions, Alkami is leading the charge, equipping financial institutions with the tools they need to thrive.
About Jeanne D'Arc Credit Union
Established in 1912, Jeanne D'Arc Credit Union is a community-centric financial institution serving over 100,000 members. With around $2.2 billion in assets, the credit union operates several branches in multiple locations and offers a wide range of financial services tailored to meet the needs of its diverse membership.
Frequently Asked Questions
What does Jeanne D'Arc Credit Union's digital transformation involve?
The credit union is integrating MANTL's onboarding solution with the Alkami Digital Banking Platform to enhance member engagement and streamline processes.
How will MANTL's system benefit members?
Members will experience faster account openings and improved online banking capabilities, which ensure a more connected and engaging experience.
What are the future plans for Jeanne D'Arc Credit Union?
Future plans include modernizing retail onboarding processes and expanding business banking services to better meet members' needs.
Who is Alkami Technology, Inc.?
Alkami Technology is a digital sales and service platform provider for financial institutions, delivering innovative solutions that enhance customer engagement.
When was Jeanne D'Arc Credit Union founded?
Jeanne D'Arc Credit Union was founded in 1912 and has since grown to serve over 100,000 members with various financial services.
