ISS Group Partners with VELUX for Enhanced Facility Services
In an exciting development, ISS has recently signed a significant contract with VELUX Group, aimed at providing integrated facility services across various locations in Northern and Central Europe. This collaboration is set to encompass a range of essential services, including cleaning, waste management, catering, reception, and outdoor maintenance.
Scope and Impact of the Contract
The newly formed partnership will see the mobilization of services starting from October 1, 2025, in Denmark and extending to the rest of the involved countries by January 1, 2026, at the latest. This contract is structured to last for five years, with the possibility of extending it for another two years, indicating a strong commitment from both parties.
Excitement from VELUX Leadership
Søren Valentin, the Senior Director for Global Real Estate & Facility Services at VELUX Group, expressed enthusiasm about the partnership. He mentioned, “We look forward to entering this partnership with ISS, supporting our transition to a standardised operating framework with the purpose of increasing quality, reducing risks and optimising costs.” The collaboration aims to create an international facility management solution based on crucial principles that include end-user friendliness, innovation, and high-standard service delivery.
Embracing Innovation through Partnership
Kasper Fangel, the Group CEO of ISS, echoed this sentiment, sharing his optimism about this multi-country collaboration. “We are proud and excited to engage in this collaboration, aimed at supporting VELUX’s ambition for a sustainable and innovative future. Our commitment lies in bringing ISS’s core expertise to life, transforming traditional service delivery into a ‘Workplace Experience’ that genuinely enhances user satisfaction,” he stated.
ISS's Commitment to Sustainability
This partnership is not only about improving service efficiency but also plays a critical role in fostering sustainability. In today’s fast-evolving business environment, companies are under increasing pressure to operate sustainably. Both ISS and VELUX recognize this challenge and are dedicated to implementing practices that not only meet their operational goals but also contribute positively to the environment.
About VELUX Group
For over 80 years, VELUX has been transforming the way people experience their living environments by bringing in daylight and fresh air through innovative roof windows. Their product line includes roof windows, modular skylights, decorative blinds, and smart home solutions designed to enhance the quality of life for individuals in various settings. With a presence in 37 countries and a workforce of around 12,000 employees, VELUX operates globally, driven by a mission to create bright, healthy, and energy-efficient spaces.
About ISS
ISS stands as a leader in the facility services industry, with a goal of enhancing workplace experiences while ensuring environmental sustainability. The company is committed to the engagement and well-being of individuals while maintaining high operational standards across various sectors, including offices, hospitals, and airports. With more than 325,000 dedicated employees, ISS generated significant revenue in the fiscal year, reflecting its extensive global influence.
Frequently Asked Questions
What services will ISS provide under the new contract with VELUX?
ISS will deliver a variety of services such as cleaning, waste management, catering, reception, and outdoor maintenance across 12 countries.
When will the partnership officially start?
The contract will commence in Denmark on October 1, 2025, with services launching in other countries by January 1, 2026.
How long is the duration of the contract?
The initial duration of the contract is five years, with the option to extend for an additional two years.
What are the main principles guiding this partnership?
The partnership is based on principles such as end-user friendliness, innovation, clear communication, service orientation, and high-standard service delivery.
What impact does this collaboration have on sustainability?
This collaboration aims to enhance operational efficiency while promoting sustainable practices across both companies, affirming their commitment to environmental responsibility.
